Codecanyon Reviews

Unreliable Review Moderation Deleting Negative Feedback

The description of the product was deceptive It was basically the same product I had with a different name and version number So when I purchased it I expected it to have all these upgrades It did not I have asked for a refund supplied all the documentation they asked for but no refund I built websites for small business and have used code canyon several times in the past but will not use them again and will not recommend them to anyone else They are deceptive and do not give refunds even after you have supplied all the information they asked for Very dishonest

Terrible Customer Support and Dishonest Practices

I ve had a frustrating experience with Codecanyon s review moderation system After purchasing a product that didn t perform as advertised I left a constructive non-offensive comment highlighting the issues I encountered To my surprise my comment was flagged for review and eventually removed It s disappointing to see that negative feedback which is crucial for maintaining transparency and helping future buyers is being deleted rather than addressed This practice undermines trust in the platform as it seems they re more interested in protecting sellers than ensuring customers get the quality they paid for I expected better from a platform that claims to prioritize customer satisfaction

scam site

I ve had a very disappointing experience with CodeCanyon After leaving a 1-star review for a product I noticed my negative feedback was removed Despite multiple attempts to repost it my account was eventually suspended I ve purchased 5-6 products from CodeCanyon and the quality has been consistently poor This experience has left me seriously considering taking legal action The customer support is the worst I ve encountered and the behaviour of some authors feels very much like a scam

They have scammed me

scam site after payment locked account

I bought a product and it had a defect

They have scammed me a lot of money and they do not want to return it to me their company is a fraud they sell you damaged scripts and then force you to pay more money for supposed repairs and updates it is a fraudulent practice and a scam because if you are not willing to spend that money or you don t have it you lose the money from your initial purchase this scam is the one used by envato developers and sellers

Acceptance on reviewer mood

I bought a product and it had a defect and I tried to fix it with the author but he couldn t and he doesn t even know what the reason isI filed a complaint to get a refund but they refused and told me the problem is in the PHP version you are working withI asked him what version solves the problem and he replied with this responsePlease note researching the item compatibility is responsability of the customer

Terrible

Just Spent months on developing a great SAAS product With quality code documentation UI etc and they rejected it without providing any solid reason

If i could give 0 stars i would

Terrible - Bought code - most of it was missing as described in the install note - totally useless - refuses to refund - Not getting any relief or support - Watch out for this scam

i have Purchased with them 13 items

they re a scam website misleading scripts with intent to deceive buyers and when you buy its only then you find out all the extras you have to buy for simple feature that should be included anyway when i requested a refund from them they made it clear that its down to the author to agree to that so i disputed the claim with paypal when i read up CC s reviews and found they dont issue refunds since i opened the case i got emailed by envato telling me to close my claims or my account stays locked and ive bought from them before which will be unusable to me if i keep the claims if i did did close the claim i have no buyer protection and with them known to not issue refunds thatll leave me in a bad situation stay away from this company avoid if you can sady its a case of trustpilot manipulation with 1 5 5 the only legit reviews are the bad the good are bots Update They still haven t replied to my PayPal disputes due by December 17th They are scum Final update PayPal closed the cases in my favour and refunded me They never did reply