Coffeefriend Reviews

I had been waiting for Elektra

I had been waiting for Elektra coffeemachine more than 4 months With the PayPal help I got my money back finally Vladimir Vyhnal

Two orders from this company and they

Two orders from this company and they keep sending whatever is similar to what you bought dis-regarding your customer experience example 1 bought bulk quantity of Philips descaler liquid bottles Shown on page was PHILIPS SAECO branded package sent to me SAECO branded package Why is that important because we re-sell online and unlike them we send to customer what we show on page so sending us different branded packaging is total loss for us example 2 Shown on page dual package PHILIPS boxed-filters means two boxed-filters in one pacakge We bought from them also bulk quantity they ended up sending us single packages of that filter to reach the same total we would have in case of dula-packaged filters again same as with example 1 Why is that important because we re-sell online and unlike them we send to customer what we show on page so sending us single not dual packaging is total loss for us

Worst customer service

Have ordered a kettle as a present unfortunately the person who got it only had an induction herd where it cannot be used after sending it back didn t hear back for nearly a month When calling they told me they need to deduct 10 as it has been used unpacked from foil and they saw drops of water in it

Joke of a company

I ordered a coffee grinder on December 5th and on December 27th I received an email saying that while my order was being prepared it was realised that the product was actually unavailable

Coffee EXPIRED - I want my money back

I recently December 2024 bought the Black Crow White Pigeon Coffee from Nicaragua 26 53 and today the package arrived But as soon as I double-checked I noticed that this coffee already EXPIRED on the 07th October 2024 I want my money back as soon as possible

Poor customer service plus incorrect product description

Very unhappy purchase as we bought a Lelit Victoria First Coffee Friend didn t provide accurate and sufficient product description so when we counted on the product description we found the machine is too slow to switch mode As we requested to exchange for an upgraded machine Coffee Friend rejected as they claim the machine functions properly They don t consider their duty and fault for failure of providing sufficient information on website Second they took more than 7 days to give you you a reply even we raised our request and responded within the same day The service level is way below expectations for the price we paid

Scam Company

Ordered a Stanley Cup well in time for it to arrive for Christmas My Cup has still not arrived as of the 23 12 24 I am starting to worry that this is not a legit company

Siemens Q6 S700

Bought the Siemens Espressomaschine Q6 s700- quick delivery love the machine it works really well but in the description on the internet page it said that the milk container followed- but it didn t and even if I could show a screenshot from their page that stated the fact that it was included -the answer was that sorry you have to buy that yourself That s not okay-so therefore 3 stars only

Lots of good information for coffee

Lots of good information for coffee lovers I love this site as it has all the info I need about coffee and has lots of info updated at all times

Polite Quick

Polite quick answers and fast resend