Based on authentic user experiences
Ian Luff
6731 reviews
N/A
9 months ago
Absolutely disgraceful service
Absolutely disgraceful service We are out of pocket and have an issue with a car they are refusing to repair This No Fault Claim bunch of cowboys will not serve you well stay well away If I could leave ZERO stars I would
Simon Cook
6731 reviews
N/A
9 months ago
Messed me around for a week with a
Messed me around for a week with a promise of a vehicle from day 1 Tried to fob me off with the cheapest and only vehicle they could find apparently Avoid this company at all costs as they definitely do not do what it says on their website It seems they get approval for a rental budget from the insurer then try and put you in the cheapest vehicle they can find to maximise their profit Just what you don t want when you ve been involved in an accident that isn t your fault I told them where to go went back to the insurer and was offered a far superior motor and sorted within 4 hours With settlement of the claim now being sorted Companies like these are why insurance premiums keep going up and they offer nothing but hollow promises to prey on the desperate
maggie scott
6731 reviews
N/A
9 months ago
Chancers
Got a call from these guys out of the blue Was I prepared to accept liability for car hire while other driver s car was getting fixed - fixed by them that is I asked why insurers weren t dealing with it Ignored my question so I asked what was the damage and how long would the hire be Caller didn t even know that So basically they tried to circumvent the insurers and get me to agree to open ended liability Avoid
Tobias Pawson
6731 reviews
N/A
9 months ago
Bunch of cowboys
Bunch of cowboys do not trust them they do not supprot you all they do is screw your life up with no care or consideration You have 6 different companies call you and they dont talk Its complete joke Bunch of lying cowboys and should be shut down Very quick to say they want the car back but wont give a update on the repair they dont care about clients go to a company that cares these cowboys dont and should not be working in insurance claims as they dont support you
ellie jones
6731 reviews
N/A
9 months ago
I m thrilled with Craig Mileson s
I m thrilled with Craig Mileson s exceptional service throughout my claim process He s a true professional who made the entire experience hassle-free His expertise and proactive communication kept me informed and at ease every step of the way Craig s dedication to his clients is remarkable I wholeheartedly recommend him to anyone seeking claim assistance Thank you Craig for your outstanding service appreciate it massively
David
6731 reviews
N/A
9 months ago
My non fault motoring claim
From the start to the finish they were excellent and made it easy to get not only a replacement vehicle but also the repairs to my car carried out I would recommend them
simon wheeler
6731 reviews
N/A
9 months ago
Excellent Abdul
Abdul was brilliant in the original claim Excellent communications and prompt replies He has just answered a query several month later Really good
Katy Dabat
6731 reviews
N/A
9 months ago
Thank you
Abdul was so helpful and made all process stress free while remaining professional I was very grateful for all the help I could have not asked more of him therefore I highly recommend him and Cogent Hire as a company
Hubert
6731 reviews
N/A
9 months ago
Great customer service
Cogent Hire is such a professional and customer friendly company Swiftly set me with a hire car while my insurer worked on my claim Stephanie was such a lovely person to speak to and was able to support me during the hiring period After I returned the hire car I came across some issues with the hire company and Yvonne was able to support me fully and was able to sort it out for me and kept me informed every step of the claim Highly recommend Cogent Hire