Cohostpartners Reviews

Our decision to book a holiday rental

Our decision to book a holiday rental in Newport Wales unfortunately turned out to be highly regrettable Upon arrival we were confronted with a multitude of issues The property s maintenance was severely lacking evident from the overflowing bins broken slabs posing a hazard and insecure locks compromising safety Additionally the absence of blinds on the kitchen windows infringed upon our privacy The accommodation was inadequate for a family of 10 with substandard furniture and a lack of essential items like cutlery and pots The overall cleanliness and functionality of the facilities from the fridge to the washing machine were unsatisfactory The outdoor area was cluttered with moldy tires further highlighting the neglect of the property Upstairs the uncomfortable beds and plumbing problems such as leaking toilets and showers added to our dismay The absence of basic supplies like toilet rolls and cleaning products necessitated us to procure these essentials ourselves This experience fell far short of our expectations and left much to be desired in terms of comfort and standard of living

Terrible company

Terrible company doesn t care about citizens only profit Trying to deal with them is horrific

Booked property through VRBO managed by

Booked property through VRBO managed by Cohost partners have to go through another payment authentication with Cohost via email which is annoying stated that if I didn t authenticate within 4 hours they would cancel the reservation Never received the authentication link tried calling and emailing about it but told me it was VRBO s problem it was never resolved and my reservation was cancelled completely and useless customer service

Unprofessional

I used Co-hosts to manage my family home in the Gower CoHosts bought out my previous agents Holm Hosts who were brilliant Every time I returned to my home the rubbish was left in the bins sometimes left over a month there was internal damage things missing that mysteriously got returned when I made a complaint Even worse was the way I was treated as a property host Despite requesting to block out my house to visit a relative dying in hospital I was told I had to wait and see if they had a booking They had no empathy or appreciation that if an owner needs to come into their empty house it s the owners prerogative Yet they frequently blocked out several days a week to suit the cleaners schedule Recently they ignored my calls for 3 days during a storm that resulted in significant damage to my roof and internal damage The owner of co hosts is rude unprofessional and does not care about the property owners from whom they make profit

We booked a stay in Swansea managed by

We booked a stay in Swansea managed by this company and our experience from a filthy apartment to a dangerous broken electric heater was totally unsatisfactory Don t book a property managed by this company if you want a safe and clean trip

VERY POOR CUSTOMER SERVICE

VERY POOR CUSTOMER SERVICE Stayed in an apartment owned by this company in January 2025 Front door insecure had to put dining chairs behind flat door overnight as felt unsafe Got flea bites disgusting smell in bathroom insufficient cooking cleaning items When we emailed to complain we received no response took Airbnb getting involved to have them send a one line response that they were not interested in our complaint Write 2 poor reviews on Airbnb neither posted Very disappointed

Booked for 4 people to stay

Booked for 4 people to stay I messaged the co-host re no duvets or pillows for the sofa but no response after they said they d get in touch with the cleaners Very disappointed in the stay and won t be attending back here If you could possible refund us for the 2 people that stayed on the sofa that would be much appreciated

Beautiful

Beautiful clean property very good location and comfy beds

Thanks guys

Thanks guys Had a fab stay in Cardiff city centre over Christmas Staff were super helpful and place was perfect for what we needed