Coinkite Reviews

They do little to nothing to help you

They do little to nothing to help you I deposited money into a new Mk4 wallet sold by them and the money got taken out in 2 hours to some random wallet address The product does not work as advertised and worse customer service

Don t waste your time

Don t waste your time I purchased the Coldcard way ahead before the Holidays and was only informed AFTER my purchase that it takes them 2 weeks to process the order they don t want to admit it as they probably don t have the product in stock Extremely poor communications or lack of it was only today that I received my order They use Canada Post which is another painful experience Will NOT buy again They are not worth the time and money Don t repeat my mistake

UK customers don t order form them

Uk customer here I decided to order with them although I had to order from Canada as I read good reviews online They use FedEx which is notoriously horrible Fedex claimed my parcel was delivered but they didn t leave a proof of delivery and they say that my parcel was left with a receptionist although my building has none The answer from these cowboys at coinkite Check with your neighbour or contact FedEx I ve done both things of course but my parcel has been obviously stolen I was expecting a bit more help I m out of pocket now and without my cold card

Zero customer service

Zero customer service Wasted hours my time not these horiible companies to get a simple answer Must be too greedy to care about the customer

Pretty obvious these guys are scammers

Pretty obvious these guys are scammers at this point All packages seem to mysteriously go missing if you don t order tracked I ve ordered US Canada products plenty of times without tracking and no issues Conkites parcels seem to get lost at far too high a rate for me to think they aren t doing this intentionally Makes me also question the credibility of their product if the team are happy to pull this kind of scam

Beware people

MK4 wallets are usless Purchased a mk4 wallet in February of 2024 after a couple months my wallet said bricked meaning no longer working and i lost all of my btc which is 2 Support are useless and only want the consumers to do what they want them to do

COINKITE are SCAMMERS STAY CLEAR OF THEM

If anyone is considering purchasing from Coinkite I advise you to stay clear Trust me these guys are scammers I entered my credit card information on their website and got an error no receipt confirmation to my email so I entered my credit card details again and it went through I think I checked my statement the following day and they took an ADDITIONAL 379 off me When I contacted them they said they don t accept returns I had to beg them to accept my return and then they expected me to pay for shipping from the US to Canada SCAMMMERS Stay away from these guys plenty of other hardware wallets are reliable and have excellent customer service There is no need to take a risk with these scammers

Horrible customer service overpriced all sales FINAL

Long processing time even if you pay expedited shiping nonexistent customer service all sales final They do not clearly state on product pages that ALL of their items are final sale They just have a small checkbox during checkout next to the normal terms of service link that many people overlook when shopping online Customer service nonexistent If you try to call the number in the invoice a message we do not offer phone support is read to you Shipping time is not accurate Even if you pay expedited it can take weeks or months for them to process the order This is not normal and not why people pay for expedited shipping Not the mention the product is extremely overpriced