


Travel Enhancement Loyalty Customer Engagement Collinson Group
Based on authentic user experiences
Richard S Ng
6731 reviews
N/A
6 months ago
Kind service
Thank you so much for your great customer service quickness and attentiveness
Barbara Bhachu
6731 reviews
N/A
6 months ago
Great service very friendly staff
I was boarding Eurostar at St Pancras and assumed I had followed Covid rules but unfortunately not I was asked to take a test but only had 35 minutes before departure I explained this to the receptionist and they fast tracked me through got my results in 20 minutes and managed to get on my train with a few minutes to spare Great service nice people Thank you
Ben Clayton
6731 reviews
N/A
6 months ago
The Collinson Group staff were professional
My sister-in-law and I showed up to the testing center at St Pancras station at the end of a wonderful but tiring trip only to find that I had registered for the wrong type of test and would not receive results in time for my flight the next day The gentleman at the door was so incredibly kind and patient helping me pull up the order on my phone refunded the test I had purchased and ordering the correct test We were so grateful for such helpful gentle service at a time that could have been incredibly stressful The test was administered quickly professionally and painlessly and we received results while we were still sitting with a cappuccino at the cafe next door Well done thank you
RICHARD Boulter
6731 reviews
N/A
6 months ago
Friendly staff
Great service very friendly staff My opt was not until 1730 but I arrived 2 hours early and I was taken in right away and had my results in 30 min
M Savage
6731 reviews
N/A
6 months ago
Good and fast service
The Collinson Group staff were courteous and professional The testing was quick and I got my results right on time Perfect for my traveling needs
Sean Armijo
6731 reviews
N/A
6 months ago
Very professional and friendly
Friendly staff clean and quick results
Oscar Cancinos
6731 reviews
N/A
6 months ago
We had an early flight and we wanted to
We had an early flight and we wanted to enjoy our last night of our vacation We were running late and noticed we could just get in the last minute at the St Pancras station My wife left her passport in the room and was very nervous The man taking reservations calmed her down taped her through solutions and went above and beyond to save our last night of vacation Best customer service we got in the UK
customer
6731 reviews
N/A
6 months ago
Very easy to set up appointment
Very easy to set up appointment the folks there were very kind and efficient Can t ask for more than that
Samantha Burton
6731 reviews
N/A
6 months ago
Took our ready to travel test
Took our ready to travel test Staff helped us get registered Even got a discount because we were staying at the hotel next door
Ry
6731 reviews
N/A
6 months ago
Quick and the attendant was very
Quick and the attendant was very helpful in telling me the process to get an appt scheduled