Colorline Reviews

Not Dog-Friendly

Not Dog-Friendly A Disappointing Experience for Pet OwnersI recently travelled on the Color Line ferry from Norway to Denmark and was deeply disappointed with the lack of consideration for dog owners This ferry line appears to prioritize smokers over pet owners which was evident throughout the journey Dog Owners BewareIf you have a dog avoid this ferry line Unlike other ferries where you can keep your dog with you on the outdoor deck if you don t want to leave them in a cage or car Color Line offers no such accommodations There was no designated area for dogs to urinate and no sheltered places for owners to sit with their dogs Meanwhile there were plenty of shelters for smokers Compared to the Fjord LineThe ticket price for Color Line was almost twice as expensive as Fjord Line yet the latter provided a far superior experience Fjord Line offered heated areas with couches and special spots for dogs to relieve themselves This stark contrast in service was quite disappointing Poor Customer ServiceTo address my concerns I approached the reception to get an email address for customer service The staff member an older man with stars on his uniform was incredibly rude He told me to leave the area immediately because I had my dog with me While I understand rules are rules his manner was abrupt and unprofessional As I tried to explain my situation and apologize he started petting my dog without permission When I asked my dog to come to me the staff member became visibly angry cut me off mid-sentence and stormed off without another word Such stubborn and unprofessional behaviour is unacceptable especially in a customer-facing role ConclusionThis experience was the worst I ve had on a ferry and I will never use Color Line again Other dog owners I met on the ferry shared similar sentiments If you are a dog owner I strongly recommend avoiding Color Line and opting for more pet-friendly alternatives like Fjord Line Color Line needs to seriously reconsider their policies and training for dealing with pet owners to avoid such negative experiences in the future

Disappointing

Wow Color Magic - the world s largest cruise ferry with the world s smallest kids playground and the most boring one as well Truly magical

Bedbugs

Bedbugs We had booked our entire winter break through Color Line Unfortunately the cabin in Norway was infested with bedbugs which infested our clothes We wrote afterwards to ensure that others weren t as unfortunate as we had been We have waited to hear back but we have never head anything apart from an auto-generated mail that they had recieved our mail No aplogy no reimbursement nothing

Low service level in general

Color Magic Reception onboard refuse to give or sell ice cubes unless you have booked a suite I don t know why and the employees don t know either I have had many trips with Color Line and mostly positive but the service level in general is a lot lower than what you would expect For some reason Color Fantasy seems to consistently have better service than Color Magic

Color line magic

Color line magic We had a ticket for evening buffet we stood in the line when it was our turn we gave the ticket to the man in the front desk he shout at us and gave a lesson that we have wait until he is ready It was an experience for bad customer service

Color Line I love you

Color Line er dritg y Det ser ut som en liten by inne p ferjen Show er helt fantastiske Sist da vi var i 2020 s var showet kortere pga corona s h per de er tilbake for fullt n Klubben p dekk 15 syns jeg var litt skummel da jeg var yngre pga de greiene som jeg ikke vet hva heter De har ogs et badeland der Veldig g y Det beste er nok shopping Det er noen butikker der og sist men ikke minst Tax Free Elsker den butikken s jeg kunne dratt n r som helst igjen

Always everything great

Always easy going booking bording etc Very helpful customer service Everything great

Verry good When What to ge fuckt by te

Verry good When What to ge fuckt by te color then you are on the right spot lying people maybe orders by the comagny to do so dithy rooms with camera in the room to Watch you