Based on authentic user experiences
Robert Modica
6730 reviews
N/A
5 months ago
I contacted this company over a year
I contacted this company over a year ago I had decided to sell my comic book collection which I had amassed over 50 years as my daughters were going to university This is an online auction company and you can consign comics to them for sale On their website it said that they took a commission of 10 and if payments were by credit card they took 13 They also took an extra 5 dollar extra commission on sales under 50 I explained that I had never sold before and needed advice and assistance as I thought they were a reputable company I was contacted by one of their assistants who told me it would be no problem I was to consign the list of comics I wanted to sell initially and they would do the rest Via email he forwarded an agreement which I signed and returned I had noticed the commission part had been left blank and naively thought this would be completed by the company I sent a total of 30 comics including Uncanny X Men 4 94 95 Fantastic Four 48 49 50 and 52 along with other collectible issues They were eventually put on sale and I was contented at first with the prices they were selling for less the small quote commission A written accounting was to be forwarded regarding the amount the comics sold for The person I had been dealing with had left the company and after the sale when the funds came through to my bank there was considerably less than I had expected I had NOT received any written accounting and when I contacted Comic Connect I received an email stating the commission charge was 25 I contacted them again and was told by one of the staff that she had pulled the agreement and unfortunately the commission amount had been left blank therefore they were charging a mandatory 25 commission I questioned this as it never mentioned this amount on their website I was told that as the comics I had sent were not already graded they were classed as raw and the commission was 25 If I had been informed the commission was so much I would NEVER have consigned to this company I messaged to her that I was very disappointed and I received a reply stating that she was sorry I was disappointed and in terms of the agreement the way forward was still 25 I was having no way forward and I lettered the company CEO where I informed him there was nowhere on their website stating the commission for ungraded comics was 25 he did eventually reply to me via email and said that the normal commission for ungraded comics was indeed 25 as their employees did the grading and if they charged any less they would lose money They had as a courtesy offered me 20 on the comics that sold for over 500 but the rest were being charged at the 25 rate and he considered that fair Due to this I lost a considerable amount of money to this company I realise now I should have been more aware when I had noticed the commission amount had been left blank however as I said I had never sold before and will be VERY VERY wary if I do so in future To date I have still not received a full written accounting of the entire sale Comic Connect is a multi million dollar company and did not need to treat a customer like this I have terminated the agreement and I will NOT be dealing with them again Anyone else considering dealing with them ensure you have the commission amount detailed in writing before you decide to consign
Robert Modica
6730 reviews
N/A
5 months ago
I will Never buy from them again
I will Never buy from them again I won an item and 2 months later I contacted them for an eta on the item They never tried to contact or notify me beforehand that the seller decided to sell the item somewhere else They had me hanging for 2 months thinking my items was on the way Support is horrible I sent over 6 emails for an eta and never received a response They have these strict policies that they don t abide by The seller should of never sold the item to someone else According tot their site the item should of been received 7 days later after the sale we had a legal binding agreement Stay far away from them I had better experience with eBay
Anthony Castro
6730 reviews
N/A
5 months ago
Terrible
Terrible I bought 1 comicbook for 8 00 and the shipping was 15 87 They suckcomicconnect
Darin Grosso
6730 reviews
N/A
5 months ago
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM I tried to buy things 3 times only to have to call after weeks of not hearing from them to find out that the seller didn t have the item They do not communicate with customers and have extremely poor service
David Ballard
6730 reviews
N/A
5 months ago
POCC SERVICE -CATER TO THEIR HIGHEr elite BUYERS
POOR SERVICE -CATER TO THEIR HIGHER ELITE BUYERS -SITE DOESN T WORK -- SEVERAL BUYERS NEVER PAID - GIRL KIERA CUSTOMER SERVICE ANSWERS PHONES -SHEs okay many- items sold years of items on their site jjara acc -rob only cares about his upper class buyers -he answered thank you new issues and stated thank you - my bro brother brought his femur fall told comic connect -they would still get the book but on delay -bro on disabilty -cc stated okay rob calls emails to get better deal for his elite buyers most books he trys to sell less than ebay -i have been around for years he sitet does he s site not working right -perhaps some one their has demesia get your facts staight -kiera is not the promblem hen sellers don t pay cc doesn t let you know -your better off on ebay comiclink heritage ---rob banned me from his site -5 pages of sales folks go elsewhere ---
Michael Hardy
6730 reviews
N/A
5 months ago
crappy site crappy company
THE company doesn t respond to 1 or two orders years i spent selling books on site extimate 5 pages - all negative reveiws here are true - they say they understand jla account when bro bob was in nursing home with rehab and had a rod put in his left leg -they cater to their elite cust-- a dd 90 was sold but nothing was said about pulling the buyer off cc -they didn t state any thik around 2 months nor the pedigree i sold on their site -their a joke -i have over 1000 positive reveiws no negatives on ebay cc also brangs about a cgc action comic which sold for over 3 million -only promblem is they were the ones who bought it - on you tube - comiclink my comicshop com heritage comics ebay - all others better than cc -they questioned me about an order that was sent -they signed for it source ups store -no auctions -mr rob -- interupt you and state they have a great buyer what is the least you will accept -offers are way below -ebay sale simular items - cc cares about their elite buyers can t get facts straight -it wouldn t shock me -if those offers came from their metropol -store in n y ---stay away and forward and share to all THE account is jlaaa3 sister my review on ebay -E1KING USER NAME
Steve Zair
6730 reviews
N/A
5 months ago
ABSOLUTELY THE WORST COMPANY IN THE
ABSOLUTELY THE WORST COMPANY IN THE WORLD when it comes to buying or selling Comics PUTRID HORRIBLE ROTTEN people run and work for this company This is no exaggeration and I really wish this was not true Owner Vincent Zurzolo is a real a e of a human being Their receptionist is evil She treated me horribly in several phone conversations during a time in which I was recovering from eye surgery my retina was detached I explained my issues to her and she said I was lying Lying What I was blind in my left eye for six weeks Why would I lie about something like that How can you treat your customers like trash If you wish to buy comics online there are much better places to do business with It s such a shame that a great hobby like comic collecting can be run by people like this A petition should be started to ban them from the internet
jeffrey podolsky
6730 reviews
N/A
5 months ago
Rob Reynolds is the biggest pos alive
Rob Reynolds is the biggest pos alive this company is trash I wouldn t trust them to hold a piece of used chewing gum
Brandon
6730 reviews
N/A
5 months ago
Don t use this service
Don t use this service My experience is just like the other reviews here Had an issue with an order and it took 10 days to respond by email Do yourself a favor and go elsewhere
JC
6730 reviews
N/A
5 months ago
Vincent quoted me a value on my comic collection of 30-35k Only received 21 000
Vincent quoted me a value on my comic collection as conservatively 30-35k Last 2 days of the auction I asked him to stop and he said No and made a video promoting the comics in the last 24 hours He has only 800 followers and I had only 17 views 2 by me At the end of the day sent me a check for 21k His response was that the market dropped by 15 in 3 months Apparently Vincent cant do math either He offered to let me buy my TMNT 1 back for 1k IMO if Vincent is an expert he does not know the market and will tell you anything you want to hear because he receives a commission I believe you would do better on Ebay On 8 8 23 Google review states that the office is now closed