Community Reviews

Attention

There is no doubt that Wirex is a fraudulent company There is no point at all in writing anything here in the community because you will not get any answers to your questions The answers are all automated The answers are just to buy time for Wirex and put your mind at ease I am owed a fortune by Wirex I have been a customer of Wirex since 2017 Since September 2021 I suddenly could not log into my account I was blocked without notice At that time there were coins worth approx 80 000 00 in my account Due to the price drop these coins are currently only worth approx 45 000 00 I have also tried to ask Wirex by email and here on the forum to transfer my coins immediately to my external wallets at Bianance This was also promised to me several times - but not fulfilled until today I searched for support on the internet and found it I work together with a person from the UK He himself has also been defrauded by Wirex more than a year ago He has not received his coins back either Together we have hired a lawyer The lawyer wrote a letter to Wirex a month ago Wirex was asked to transfer my coins to my external wallets at Binance within 14 days The letter was sent by certificate of service and signature We can prove the receipt of the letter by the signature Nevertheless the coins were not transferred There was no reply from Wirex Since last week we have been working with the UK Police and Action Fraud and the Trading Standards Authority It emerged yesterday that Wirex is no longer to be found at the office address provided The offices are empty My colleague and I have filed a report with Action Fraud You have to do the same if we still want to achieve something otherwise it will be too late What specifically do you have to do The Trading Standards Authority is asking defrauded Wirex customers to call ActionFraud on 0300 123 2040 If you are outside the UK or don t speak English you can file a report online at actionfraud police uk - Action Fraud will help you recover your money or assets If you need help please get in touch at the following email address wirexcomplaints at protonmail comTogether we can do it International Press Journalist

Keep your apologies They are not

Keep your apologies They are not sincere you have been turning us in circles for a long time your answers are always the same and in no way resolve our dispute you make pasted copies to save time I did not know that English banks behaved in this way your ways of doing things have erased all confidence my greatest regret and having to work with you and trust you and especially for having advised you to a large number of people you have people s lives in your hands and treat your long-time customers like vulgar socks

Account closure for what didn t even

Account closure for what didn t even withdraw money Waiting 2 weeks for a email

I have been waiting nearly 2 years to

I have been waiting nearly 2 years to withdraw my funds from this company after they closed my account after numerous emails to their non exsistant customer service robot and a formal complaint which has been going on for months I received an email stating the relevant team had been notified this is the same bogus reply I received 2 years ago personally I hope Dmitry lazarichev the ceo of wirex ends up like the ceo of thodex in jail

Horribke bank they froze my money I

Horribke bank they froze my money I needed no reply no calls no live chat only email in 2023 so embarassing I will try my best to tell everyone to never bank with them 3 days and my money is frozen and I have no one to speak to they are crooks don t trust please

FRAUD

FRAUD You have sent a notification but I have not received it so it is not my fault if you do not confirm from customer side or my inbox that the notification was delivered in my inbox no in the spam folder as I suspect or read since you send thousand of promotional emails in English so I am not able to translate each of them so please consider to return my money back at least you could verify and guarantee that I read and receive properly in Spanish and in my inbox the notification Waiting for your proof about reading and proper Spanish notification and proper inbox folder no spam You claim that you notify the customer sending an email is not notifying since we all know the guarantee is zero when talking about legal regulation or law Regards waiting to get my money back

FRAUD NO REGULATED MALA PRAXIS AND

FRAUD NO REGULATED MALA PRAXIS AND STOLE MY MONEY using SPAM you will NOT be able to refer your complaint to any regulatory body HAGAN HAS DENIED WIREX REGISTRATION

Class Action

I would like to take this company to court If anyone is interested in doing a Class Action against them please get in touch my email address is ronniea912 this is a google account so please add gmail com after the sign Can t add an email address I have already spoken to a law firm who think they can handle a case like this and the more people that get involved the higher the compensation and hopefully the end of this atrocious company and how they deal with us I look forward to hearing from anyone with a genuine concern about this company and how they have been treated

not very good experience

not very good experience