Based on authentic user experiences
Lynda Hill
6732 reviews
N/A
5 months ago
Not received goods
Not received goods Don t reply to emails Have my money
judith Holloway
6732 reviews
N/A
5 months ago
My neighbour wanted to purchase
My neighbour wanted to purchase abl9cket to keep a lock of her fogs furr inside as she d just passed away I ordered on my neighbours behalf as she has learning difficulties I stated thr intended use at the point of purchasing and customer services responded immediatly at that point The locket arrived the next day However when we opened it it immediatly became gear the locket was no good The engraving was very shoddily done and so tiny that it was completely unreadable The l9cket was MUCH smaller than indicated as was the chain we were charged extra for The quality of both the chain and locket were VERY poor especially considering the price we paid I immediately messaged their customer service to ask to return it After receiving no reply within 2 days I have since emailed them multiple times aswell as messaging them through their customer services department They have not responded to the 7 messages I ve sent As i purchased it on behalf of my neighbour I explained that i d require a response even if they refused the return so as to show my neighbour that I have indeed been contacting them on her behalf Since they immediatly answered my messages before I purchased yhis for her I find it very insulting bad business that they won t respond after purchase I d advise anyone to look elsewhere when purchasing this type of jewellry due to thr bad customer service bad quality of their jewellry poorly done engraving and mis-representation of the items they re selling
Sheri
6732 reviews
N/A
5 months ago
ITEM NEVER ARRIVED AVOID
My husband ordered the heart necklace for a birthday present It has never arrived They are happy too take your payment though No response to emails or messages Avoid at all cost DO NOT ORDER FROM THEM
Lewis webster
6732 reviews
N/A
5 months ago
I placed an order on the 1st of
I placed an order on the 1st of December its now the 6th for me to receive an email saying its awaiting shipment even though I paid for next day delivery its a present for my daughters mother I am not happy atall aloud of rubbish if you ask me quick enough to take your hard earned money but no responses to emails
lou
6732 reviews
N/A
5 months ago
Beautiful Heart Pendant
Bought a personalised heart pendant for my niece It is beautiful really good quality for the price Engraving was excellent Came in a lovely gift box with a little bag I ll buy from them again
A downs
6732 reviews
N/A
5 months ago
Excellent service
I ordered a heart necklace for an 80th birthday and it arrived within a couple of days It looks absolutely fantastic and everything as described Will be recommending them to friends family and would definitely order again
Heather
6732 reviews
N/A
5 months ago
Very happy customer
I ordered a necklace for my friend s birthday with her initial on dob on the back special birthday her gemstone I didn t get a confirmation so I phoned them there was no reply 10 minutes later a lovely man called me back confirmed the order would be with me within 3 days It did arrive on time is absolutely beautiful great value I will be using this company again
Peter C
6732 reviews
N/A
5 months ago
St Christopher silver pendant
The pendant was the size we were expecting and considering how much we wanted on the back the printing is very easy to read We will certainly buy again
Gillie
6732 reviews
N/A
5 months ago
Great communication
Great communication and speedy delivery I put the wrong information in and I received an email within hours confirming my order As promised the necklaces came the following day they were beautiful Thanks to you all
Donna
6732 reviews
N/A
5 months ago
I ordered a personalised locket
I ordered a personalised locket necklace and less than 24 hours I was contacted to say it was ready This man went above and beyond to show me before ordering to make sure I was happy I will defo be ordering more and I fully recommend him to others His jewellery is gorgeous Thank you