


Based on authentic user experiences
Sky king
6730 reviews
N/A
6 months ago
I AM AN EXTREMELY UNHAPPY CUSTOMER
When you don t deliver what you offer you re website pages don t all work you don t answer my specific enquiries but use a company like zen desk to answer me with generic irrelevant questions you say I can cancel at any time but the cancellation button takes you to a page saying 500 error I have a strong feeling that this purchase and you Alex Howard might very well be fraudulent Just to be clear I bought your annual membership today and cannot access the conferences you claim I can access You don t reply to my emails with any useful answers just standard computer generated answers that do not apply to my questions Most of the pages on your website say 500 error or don t work at all Under the billing amount it says i can cancel at anytime When I click on your cancellation policy it says 500 error I want out How do I cancel so that you do not take any more of my money
Kathleen Kippen
6730 reviews
N/A
6 months ago
I purchased a lifetime access to the
I purchased a lifetime access to the Trauma Conference 2023 and was charged twice I emailed several times and received a generic Zendesk reply I was given a number for my query and that it was getting looked at and still waiting for a reply and my money refunded What is going on here and does this Company exist Awful customer service
Alana O Callaghan
6730 reviews
N/A
6 months ago
CONSCIOUS LIARS
This company and Alex Howard should be called Conscious Liars They sell access to video conferences and webinars about how to heal from trauma I emailed multiple times in the week leading up to my annual renewal yesterday asking for my subscription to be cancelled as there was no way to do it on their website They have not replied other than an automated Zen desk response that other reviewers here mention and have taken US 197 dollars from my credit card What do I do
Lynn Ford
6730 reviews
N/A
6 months ago
Hidden agenda
I was not aware that this was a reoccurring charge Plus I ve been charged 197 last month and also this month Forget directions on their customer service page on how to cancel membership If you send them an email like it reads you get no response I am disputing the charges with my credit card
Ginny R
6730 reviews
N/A
6 months ago
197 taken from my card without permission - disgusting behaviour
I made a one off purchase from Conscious Life in 2023 to access a series of online talks There was no indication that this was a recurring payment In February 2024 with no warning 197 was taken from my card This was double the amount of my payment in 2023 They only emailed me to say they had taken the payment after the fact As per their own refund policy I emailed them well within 48 hours to request an immediate refund and that they remove my card details from their system and take no further payments They didn t respond until March 6th and only then to email claiming I signed up for an annual subscription which I didn t and trying to get me to purchase more offers They said if I still wanted to cancel I had to email again I did so I did not hear from them again so made a complaint to my card issuer who ruled in my favour and refunded the charge Yesterday 17th April they emailed me saying that as they can see my card issuer has given a refund they have had to cancel my order and if they can be of further assistance please contact them Still no confirmation that they have removed my details from their system and that they will not attempt to take any further charges from me - I have requested they provide this within 2 hours 7 weeks from the payment being taken Conscious Life have failed to issue a refund in line with their own policies Even if I had purchased a subscription they should have given warning that this year s payment would be double last year s Thank goodness I had paid by credit card - if the payment had been taken from my bank I expect I would still be waiting for Conscious Life to refund me Given that Conscious Life target those with long term health conditions who are already vulnerable I think this is exceptionally poor behaviour
Nicole Sharpe
6730 reviews
N/A
6 months ago
Dissatisfied with the refund policy
Dissatisfied with the refund policy Only two days to request refund with the auto renewal No leniency from the company and I am currently in a dispute process for the charge with my credit card company Would not recommend anyone to purchase Conscious Life conference access Not worth the hassle with this profit hungry company
Kathleen
6730 reviews
N/A
6 months ago
Beware they are thieves Credit card frauds
Beware Beware Beware They are thieves Signed up for one class Then a year later I receive a bill for twice the amount charged to my credit card Conscious Life has no conscience When I tried to solve the thievery they blocked my email address
christianne downey
6730 reviews
N/A
6 months ago
I tried the free 6 month subscription
I tried the free 6 month subscription and cancelled well before it ended They billed my credit card anyway I ve contacted my credit card company and plan to take further action if needed While I enjoyed some of the content this was a big red flag for me and I won t partake in any future trainings materials They have lost my trust
Luis Carlos G mez
6730 reviews
N/A
6 months ago
I was charged an automatic renewal
I was charged an automatic renewal subscription As soon as my bank notified me the charge of the service I wrote to them asking to please cancel the subscription and do not charge for the next year They told me they requiere to be notified in the next two days to the payment I told them that in my country the notification took four days and I had contacted them as soon as I knew aobut the chargement They did not take my request into consideration and made crystal clear that counscious life means financial abuse for them taking advantage of a situation where my desires and explanations were of not avail It is particuarly painful that a website that is supposedly concerned with counscious sensible and sensitive life manages thier clients as credit card hoders from whom to get profit regardless their desires When money means more than respect and honoring us as human beings this is the kind of business you may find I can not exppress to what degree I am disappointed with them I asked them to change the procedure so that in the future there will be no more people who can suffer from this practice I am afraid they are not intereseted in that They only care about money even when the client explicitly remarks that he is not interested in it I feel like if I had been stolen and in a soul sense I had been This was my experience and I share with all of you Best wishes for all even for them
Helga Gabarr
6730 reviews
N/A
6 months ago
Optimum Health Clinic Deceptive Practices - Unauthorized Subscription and No Refund
I purchased access to Alex Howard s Super Trauma 2024 Conference from Optimum Health Clinic A month later I discovered a 29 monthly subscription charge on my account completely unauthorized They claimed I agreed to a 30-day free trial never disclosed during my purchase and that I was automatically enrolled I never saw this offer I never open it I never use it I never asked for it Despite immediate cancellation they refuse to refund the unauthorized charge They shower me with meaningless apologies created probably by Ai as they will do here after this message They say they re incapable of giving me my money back This is deceptive and fraudulent I advise CAUTION when dealing with this company Following my bank s advice I ve had to cancel my credit card to avoid any more fraudulent activity with my banking information I have documented the entire transaction