NZ Electricity gas and broadband provider Contact Energy
Based on authentic user experiences
Asel
6731 reviews
N/A
6 months ago
Terrible support
Terrible support Left a critical support issue not being able to login and transfer my number from my old provider No response for two days to my live chat Not even an acknowledgement Worst service I ve ever had and that s saying something for the telco industry This review is for contact mobile specifically
Stormgain Customer
6731 reviews
N/A
6 months ago
Contact Mobile are the most useless
Contact Mobile are the most useless when it comes to service both personal and literal cell coverage People standing next to me would call me it wouldn t ring and I wouldn t even receive a missed call alert After months trying to get through to thier customer service team they shut down my account before I could transfer my number to another provider Terrible reception even worse service Would recommend 2 cans and a string over Contact Mobile
Adrian
6731 reviews
N/A
6 months ago
Great Service Very fast delivery Very Friedly staff
Great Service Had first-hand experience with the cancelation of services and accounts moving and restarting services Always looking to help assist and go the extra mile The call center answers calls way faster always a plus when you can speak to someone when you need to Mobile app and websites are great and work well easy to update details payments bills and usage data all at your fingertips They even have WhatsApp to communicate with Best of all they have open contracts that s how confident they can be as once a customer always a customer Thank you Contact you re the best
Nathan Bown
6731 reviews
N/A
6 months ago
Great customer service
Great customer service always happy to help Never had an issue that couldn t be resolved after a phone call Chat
Dan G
6731 reviews
N/A
6 months ago
Reliable
I was with Contact for over three years with no issues