Content Reviews

At the beginning very good to get your

At the beginning very good to get your money out of your pocket then once the markets take a turn they tell you they want to close your account and will not give a reason only this see the email i stand to lose 5k due to markets are down i have complained to the FCA and the Financial ombudsman You are unable to talk to anyone the people on that chat cannot resolve anything and the take one week to reply to emails or ticket request The platform looks easy and nice to use what is it worth losing your money with the reason given Thank you for your reply Upon review of your accounts details it has been decided by management that according to our latest customer acceptance policy we cannot continue to offer our services to you We are not at liberty nor required to share further information as to the reason of the closure The ability to offer our services to you is separated from the trading outcomes Any losses occurred in the account were due to movement of the market against the open positions and not due to eToro s actions We will proceed with the refund of the remaining balance as soon as possible and this account will be terminated Your cooperation and understanding are greatly appreciated Kind Regards LizaeToro Customer Service

Poor customer service

Poor customer service They gave me contradictory answers to solve an issue and in the end they have not been able to solve it Lost a client

Support is NON-EXISTENT

Support is NON-EXISTENT If you try to raise a chat sessions when logged in it is only available to Club Members Absolutely ridiculous and then when they redirect you to create a support ticket it just goes to the home page Terrible support Event then I have had a support ticket open FOR WEEKS and no reply They are all over you before you put your money but then once that is done you re on your own GOOD LUCK

Scam

awful they just took all my money I had shares in companies that are still in the positive but they randomly took 100 from the account so now the account is worthless and in the negative If i sold the shares I d barely break even contacted them numerous times about this ignored all of my messages no where on the account does it display where the money has gone it s just been taken without a trace total scam I used a different email to the one I used on etoro to write this review

Dont invest as loss is 100

Dont invest as loss is 100 I bought oil i did 6 purchases in different time but the market was getting red and I was lossing I did not sell it kept and waiting for market to pick up after 4 day I see my 1 purchase disappear in am and by PM my other 2 purchases disappearing with the whole money I invested So 4 purchase left I noticed from 2000 only I see 900 left in my ac I had to sell all my other 4 purchases and able to recover1247 out of 2000 its a scum certainly a scum Even if you dont want sell your equity it will disappear and not recoverable Its scum 100 loss

Please stay way from etoro

I strongly advise against signing up with eToro In my experience the platform has proven to be unreliable and deceptive When you have profitable open positions they manipulate the charts by either increasing the spread or displaying different prices which triggers your stop loss orders prematurely When confronted with evidence of this they dismiss it as a technical fault and refuse to offer any compensation for these discrepancies This is based on my personal experience I urge others to avoid trading on the eToro platform

Really poor experience with them

Really poor experience with them Trading is fine but every single time and I mean every single one that I open the website to check my account and the markets I have to fill in the very same compliance form answering questions about my expected account purpose trading experience and such This is extremely annoying because it is clearly a bug and it has been very well over a month since I raised it without any actioning from their side just ignoring my tickets apparently Impossible to properly use the platform like this

How i wish there can be no start

How i wish there can be no star rating it would have been better The experience I had was awful and a total loss I would recommend an expert Mr Max at Www affiliaterecovery they re Sincere and honest in all way round they helped me got everything I lost

Avoid

Avoid eTorro is a scam-like company I registered and started trading I uploaded KYC docs according to my requirements Suddenly an automatic bot started calling my phone up to 3 times a day It turned out that the documents had not been approved because my bank statement was on two pages Before I had a chance to resubmit the documentation eTorro had liquidated my position at a loss subtracted their fee - all for doing nothing