Contorion Reviews

Only Pay with PayPal DO NOT End Dispute at Their Request

1 Doesn t deliver goods keeps reporting delays2 They act like AOL customer service reps from 2004 when trying to cancel the order they make it difficult to cancel wnd become abusive 3 When they cancel orders refunds are not automatic You have to bother then separately for the refund4 They accept payment from PayPal but don t participate in conflict resolution 5 They demand you end the paypal dispute to trick you into giving up your buyer protection and guarantee of getting the money back even though they can give the refund back through PayPal to resolve the conflict They lie and claim funds are frozen and they can not resolve the conflict that they created Last update I contacted the manufacturer of the item Contorion didn t ship claiming delays The manufacturer said the item is immediately available and no idea why Contorion is delaying I sent that info to Contorion along with a message stating I know they are trying to trick me into giving uo my buyer protection so I will leave it to PayPal and wait but get my money back with certainty Ten minutes later I had the email from paypal that Contorion refunded me thus ending the dispute which they claimed was not possible They keep missing shipping dates and shifting them later It might be 2019 before I receive my item Ordered in August was willing to wait then they changed the status and never informed me I called them they just read off whatever was on the site No help at all and seemed like they were from a call center Ok so delay 1 I continue to wait and now into September on the day of promised shipment they moved the order to the end of September No answer yet to cancel the order so will file a paypal claim DO NOT buy anything here without paypal Also German companies are not what they used to be it used to be safe to buy from German companies but no more we have tons of companies now that have popped up some under reputable parent companies and they seemingly are in business only to raise money and take orders for items they don t have Other examples are Exxpozed and Outdoor24 In the time between order and refund which takes a huge effort the company can do quite a bit of investing with that cash flow Maybe eventually a pyramid-shaped bubble will burst Update requests to cancel the order and refund my money both via email and telephone have been ignored Paypal case opened Second update the company canceled the order but has not released the money I called them and it was pretty near calling AOL to cancel bsck in the mid-2000s They claim no responsibility lie and become extremely abusive before hanging up Now Contorion is telling me to cancel the Paypal dispute and ONLY then will they give the money back which is nonsense The conflict is that they aren t giving money back and they want me to close the case before they resolve the conflict They have chosen to not deal with paypal not return the money and even called to demand I close the dispute which PayPal has warned against because then there is no protection and Contorion will likely not return the money DO NOT end disputes in order to get the money back Paypal will give you the money back eventually but if you end the dispute Contorion may never give it to you They can easily make a refund to resolve a dispute and they can easily answer paypal and document it but they don t deal with Paypal for disputes Don t trust companies just because they are German The market here is unsafe and it was only a matter of time before it was exploited by these types