Based on authentic user experiences
Frank Schmitz
6779 reviews
N/A
1 month ago
Advertised discounts are not available
Advertised discounts are not available at checkout When calling the booking hotline and you mention discounts they hang up the phone
6779 reviews
N/A
1 month ago
Update on this appalling hotel chain Holiday ruined by Goldman Sachs
Update 01 10 23 Despite a promise of compensation from Cooks Club They have not been in touch with me don t respond to my email DO NOT BOOK THIS HOTEL IT S A SHAMBLES My wife I have just returned from a 9-night holiday at Cook s Club Hotel Corfu We booked the flight hotel through British Airways Holidays paying over 3 000 including 95 worth of BA Avios points We opted for the hotel s all-inclusive option called Feel Free which Is described thus Simply choose from an array of enticing meals and drinks and order on your smartphone Available from morning until night lunch blends seamlessly into dinner with no kitchen closures to interrupt the flow of your day An ultra-upgraded experience like no other Feel Free offers culinary craftsmanship and exquisite beverages served at your leisure Unfortunately for us that was not the case The food was cold and congealed resembling leftovers you would find in a transport caf bin with the ambience of a car ferry canteen We complained to the hotel staff who all agreed with us felt they had remedied the situation by suggesting we spend even more money and enjoy dinner at the a la carte restaurant in the hotel as they also told us The food is much much better we have a different chef there In the Feel Free option guests are allowed 1 evening meal at the a la carte restaurant We had a reservation booked but we cancelled it because we did not want to risk enduring food poisoning as other guests had the day before Most of the staff were rude to the point of being verbally aggressive Throwing drinks down on the bar pulling the seat cushions from under us as we sat in the pool bar The bar was meant to close at 1am the waiter was clearing the bar or at 11 30pm We raised many other issues with hotel Customer Services including No double bed on arrival faulty motorbike hire which caused us to break down have to walk in 35-degree heat to the nearest garage for help insufficient pool towels with accompanying advice of get your own towels The room wasn t made up on the 1st or 2nd day of our stay The hotel does not have an airport transfer service which is strange for a 5 hotel The staff at reception ordered a taxi for us to take to the airport to fly back to London They told us it would arrive in 15 mins However it took an hour for the taxi to arrive we missed our flight home We had to change our flight to the next day book another hotel for the night in Corfu Our experience of the appalling Cooks Club meant that we at significant additional cost paid for all of our meals elsewhere everyday and incur costly taxi fares and scooter hire Ironically there was a huge benefit to Cook s Clubs chronic failure and breach of contract as we met many Corfu residents who were utterly charming and provided wonderful food and company all of which was totally absent at Cooks Club I m told Goldman Sachs own Cooks Club now which would explain why the quality of food and staff is so pitiful
William Samaha
6779 reviews
N/A
1 month ago
Cooks Club Corfu is amazing
We had an amazing holiday at Cooks Club Corfu The staff is super helpful the vibe is just perfect Choice of food is a bit uneven sometimes amazing and sometimes so-so but overall we loved the whole experience If you want a quiet room ask for a garden-view one where the chill pool is
Camilla
6779 reviews
N/A
1 month ago
Et sk nt sted
English below Vi rejste til Cook s Club El Gouna i uge 15 2024 med Sunweb og havde generelt et dejligt ophold Selvom vi ikke fik det rigtige v relse ved ankomst og m tte skifte dagen efter blev det h ndteret fint og uden problemer Personalet p hotellet var fantastisk altid venlige professionelle og im dekommende Vi vil is r gerne fremh ve Mahmoud Elshawry som lavede de bedste drinks og altid s rgede for gode grin og en fantastisk stemning Ogs Bassem Samir fortjener ros for at brygge mig den perfekte kop kaffe hver morgen pr cis som jeg nskede den Hotellet er b rnefrit hvilket var perfekt for os som par Der var afslappende musik ved poolen og der var altid ledige liggestole uanset hvorn r vi ankom ingen problemer med reserverede pladser Beliggenheden i El Gouna var ogs ideel det er en tryg ren og hyggelig by i Egypten Alt i alt var vores oplevelse p Cook s Club El Gouna virkelig positiv og vi kan varmt anbefale det til andre der s ger et afslappende ophold i smukke omgivelser Review in English We traveled to Cook s Club El Gouna in week 15 2024 with Sunweb and had an overall wonderful stay Although we didn t get the right room upon arrival and had to switch the next day the issue was handled smoothly The hotel staff was fantastic always friendly professional and welcoming We especially want to highlight Mahmoud Elshawry for his amazing drinks great laughs and fantastic energy Bassem Samir also deserves a shoutout for brewing the perfect cup of coffee every morning just the way I liked it The hotel being adults-only was perfect for us as a couple The music by the pool was relaxing and there were always enough sunbeds available no matter when we arrived no issues with reserved spots The location in El Gouna was also ideal it s a safe clean and charming city in Egypt Overall our experience at Cook s Club El Gouna was truly positive and we highly recommend it to anyone looking for a relaxing stay in beautiful surroundings
Abby Ward
6779 reviews
N/A
1 month ago
Cooks Club Corfu were just perfect
Cooks Club Corfu were incredible 10 10Staff are so pleasant very attentive and willing to help you all the time Food was just delicious so much variation and each day the food changes in the restaurants pool bar to give you loads of choice Loads of different cuisines so you can pick what you fancy Lots of people were saying the food wasn t great so we were a bit apprehensive however this isn t the case the food is delicious vegan choices aswell The hotel use an app for ordering food which is a really good design in my opinion doesn t feel so much like an all inclusive as you still get that table service from the staff delivering food Drinks included were fabulous you can pay extra for certain spirits but there s so much choice on the menu you don t really need to Main pool does get busy and people do get down early to put their towels down but we got loungers every day Didn t use the quiet pool as we liked the atmosphere of the main pool If you need a taxi it s super easy just ask hotel reception and they will book you one They have one company they work with which were just a delight You re looking at 30 to get to old town and depending on traffic it s about 20-30 mins Really enjoyed our experience and will definitely be going back to a cooks club in the future