Coolcabanas Reviews

Great product and service

Great product and service Customer service were very prompt with their replies I cannot fault the service provided We are extremely happy with our coolcabana

Excellent Customer Service

Excellent Customer Service from Will at Coolcabanas Couldn t be happier with the response that I received when I contacted Coolcabanas trying to order a replacement bag Not only did Will direct me to the area that I needed to go to to place the order but he organised a refund including postage for the price of the bag Totally unexpected but very grateful and impressed with 5 star customer service Thank you Coolcabanas

Excellent brand excellent customer service

We all know that the actual products are fantastic and high quality but the customer service I received was equally fantastic and high quality Very helpful and accommodating staff and even though there has been a huge sale going on and they ve been very busy they were able to help me out personally and very quickly Super impressed A real trustworthy local brand to get behind Thank you Coolcabanas

Great responsive customer service

Great responsive customer service I mistakenly put the wrong delivery address and they responded in a timely manner to refund that purchase as I already put in a duplicate order to my correct address Thank you Look forward to receiving my second set of CoolCabanas grass kit

Accident put an old address on the

Accident put an old address on the shipping address due to Apple Pay Customer service team fixed it within 10 hours of ordering great service

Great service great product

Terrific customer service-I had a question regarding delivery which was answered promptly and courteously After many years of regular use with one of the original cabanas we have upgraded to a larger version which we are loving

Amazing Cabanna

Amazing Cabanna so easy to install and use when we go to the park or beach It is nothing like those horrible pop up tents that takes ages to refold Plus their service is top notch I recently made an order and mistakenly ordered the incorrect product They promptly refunded my order with no arguments whatsoever Thanks Will You guys are the best

Customer Service A

Product is excellent Customer service is even better Very responsive and took the time to assist me It is much appreciated and I highly recommend cool cabana to everyone

CoolCabana 5

Fantastic product excellent customer service After using friends relative s CoolCabanas finally decided to purchase our own Large cabana with beach mat plus the grass kit for use at the kids cricket A minor query about delivery was followed up instantly Easy to set up pack away Stays put even on windy days with plenty of shade