Coolyoudirect Reviews

Outstanding service and product

We had units installed in the bedrooms of our top floor Georgian terrace flat in May but have only recently started using them It might sound over-the-top but it has been life changing Service from Cool You was perfect from first contact on Savva explained everything about the system and installation on his site visit The installation team came while we were out of the country and cleaned up perfectly The units are sleek and much less intrusive than I expected At the best of times our flat is hot We had tried every sort of fan and air cooler before with very limited improvement This system is both effective and quiet Now we can get a good night s sleep even in a heatwave Thank you Cool You As I said before life changing

Second summer with a Cool You unit installed

This is my second summer with a Cool You A C unit and it works incredibly well - far better in fact than i was expecting Very effective very quiet and quick to cool my flat Servicing and customer service in general has also been great Worth every penny I am a very happy customer

Jake and the team at Cool You were

Jake and the team at Cool You were fantastic to deal with They guided us through the whole process answered our many questions and were extremely professional at all times From start to finish it was a very good experience and I would definitely use them again

The Cool You guys explained everything

The Cool You guys explained everything clearly beforehand came on time on both installation dates and left everything clean and tidy after the work was done I am very satisfied both with my communication with them and with the quality of their work Ann

Excellent sales and after sales service

I must say I really appreciate the good quality service you guys provide Please keep it up Thanks very much I was satisfied as usual You guys always turn up when I call your help lines and your technicians are always ready to do everything to make things better for the benefit of the customer This is unlike several vendors or contractors I ve met After sales customer service is fantastic I Like the culture of excellence You guys are a class apart Please keep it up Kudos to your entire team Well done

Absolutely incredible

What an incredible company They were recommended to me by friends who have used them numerous times The service the product and the installation were seamless Such great people hard working and so professional Could not recommend highly enough The epitome of excellence

Absolutely superb

After deliberating on getting a water cooled air con unit due to the cost I decided to go for it this year Savva and his team are excellent and the installation was flawless I couldn t live without it now and am considering a second unit I would highly recommend

Second year service and all good

Second annual service and all very straightforward and easy It has been very reassuring as buying a hybrid system that requires no external driver can feel like a leap of faith sometimes as it is a bespoke niche product Couldn t be happier with our outcome and our two annual services have gone very smoothly with excellent customer service both in the back office as well as on site customer service Without it during the summer of 2020 and a lockdown we would have melted