Cooperativeenergy Reviews

Good clear website

Good clear website I like the fact that you can always talk to someone if there is something to sort out

Happy

We ve been with the Co-op Octopus for several years and are very happy with their keen pricing environmental work and their operational reliability

A Green option that does not cost the earth

The Community Power option allows us to be a bit greener and it is easy to see the cost of alternative variable and fixed tariffs No exit fees means that we can escape from the tariff if it becomes unviable Good all round - thanks

Trouble free

Timely reminders great tariff friendly team speedy admin Trouble free

Octopus energy great

My co op account is now run by Octopus energy and I am very impressed with the service Any queries they respond very quickly very user friendly

Simple switch process

Simple switch process clearly laid out T C s 5 minute process Good old Octopus Energy

Loyal Octopus Energy Customer

I have been an Octopus Energy customer for many years now and truly value the service I receive Their website is informative engaging and user-friendly The free energy sessions are a fantastic bonus Whenever I have needed to contact Octopus direct the Customer Service Advisors have been welcoming and helpful Great service Octopus

I have been with Octopus for years

I have been with Octopus for years never had a problem and is just a fantastic energy provider Their app is easy to use and understand my energy usage make alterations to payment dates switch tariffs I have just moved tariff and it was so easy and well explained the terms and conditions are in easy and simple language and set out clearly I have and do recommend them

I have been happy with the service I

I have been happy with the service I receive from Octopus energy the staff have always been most helpful when I have had an account query and very prompt to answer my concerns I find the bills very easy to understand I enjoy the free energy which you can opt into by email it s great When it s available which is most helpful because you can plan your usage So all in all I would give Octopus Energy 10 out of 10 thank you and well done all

I think octopus is very honest and

I think octopus is very honest and open explain things well