Corneliani Reviews

Do Not Deal With This Company

Do Not Deal With This Company They have an English language website Yet their Customer Service number is in Italy and costs a fortune to call them When you call them they only speak Italian I tried to speak Italian with them and they immediately hung up Repeated calling back went unanswered There is no email contact I wrote on their website contact form Nobody replied I wrote a second time a simple polite query and I received an email confirming my account was deleted When I wrote on the contact form to ask why his had happened I got a message not sent Your email address is banned message Corneliani has had mutliple owners and is known to be in financial difficultyConsidering the other comments here that customers are resorting to legal action to get the refunds due to them do not buy anything online with this business would be my advice Truly the worst service I ve seen CORNELIANI reply to me about this if you take issue wih it as I ve asked Trustpilot to share his with you I wrote you today my polite query about getting deliveries to Czech Republic so you have my email

The worst experience ever in the

The worst experience ever in the Mantova store The store that should be their pride as the brand is from Mantova Rude unprepared disinterested Not surprised the brad is failing and the fund wants to get rid of it asap No choice to try on total unwillingness to help the customer I was told these are our suits there is nothing else I was told that made to measure is not possible it s industrial made to measure The shirt they gave me was creased and used NO WISH TO MAKE A SALE

Don t buy online

I received a tie that looks quite different from the images on the website though the product ID was correct I returned it to Italy and got a refund

Awful refund policy

They have nice stuff but the refund policy is awful They charge 20 euro if you send an item back from Europe I understand that a company can ask for a little amount for the inconvience but 20 euro is out of proportion Think about this before you order at Corneliani

Average quality and customer service

Average quality and customer service This Italian brand garments are of very average quality Bought two trousers priced at 300 each from their local store in June and August 2024 A basic stain would not be removed from one of the trousers even after taking them to professional cleaners and the threads from the back pocket of the other trousers keep coming off even after the local store fixed it Both of these are serious quality control issues and absolutely not normal after wearing the trousers 5-10 times The worst part is that after a number of emails with their customer service specifically challenged on the quality issues which have arisen and going round in circles between the local store and Corneliani Corneliani did absolutely nothing about it It was a complete waste of time So do yourselves a favor and do not waste a single euro on this very average Italian brand There are many other genuine Italian brands such as Luca Faloni or Velasca who offer similar price point at unparalleled quality and their customer services are very responsive Corneliani does not seem to want to protect the image of the brand Not buying again from this very average brand