Cornercard Reviews

Excellent service

Excellent service quick to solve a problem efficient and nice people on the phone

terrible rip off company

terrible rip off company If their card does not work they think YOU should be paying for it while trying to resolve over the phone 1 90 per minute Insane

Worst exchange rate in the market even

Worst exchange rate in the market even just for EUR CHF which should be the easiest for them to hedge I bought a CHF330 plane ticket with my EUR credit card and was charged EUR340 yes an exchange rate of MORE than 1 although it currently trades at 0 97 The day after I had to cancel the ticket and exactly the same CHF amount 330 was returned to my card but I received only EUR308 back exchange rate now suddenly 0 93 plus 1 service charge Bottom line they charged 10 to move 330chf to eur and back Ridiculous

Elderly people I feel for you Go elsewhere where you can be considerate

Elderly people I feel for you Go elsewhereWorst attitude over the phone not serving customers but imposing their views To go around a technical problem sorry I use Apple products you have a prepaid card they wont sent you your monthly statement on paper Because madame this is a lot of work for us For the record It took 3 phone calls 2 e-mails 6 working days to get sent a paper statement sent out So elderly people I feel for you I m quite ok with computers and I struggle with basic service Go elsewhere where you can be considerate

Cornercard is a SCAM company

Cornercard is a SCAM company Stay away from them as they will STEAL your money They should be taken off the market for their fraudulent practises I purchased a prepaid card a few days ago and reloaded with a total of 150CHF When I tried to use the card to make an online purchase I was declined Upon calling customer service and paying their high rates for the call I was told that they could not identify a specific reason for my card being blocked And what really angered me is that the card had been blocked more or less right away but that did NOT prevent the card from being reloaded In other words the card is blocked ONLY for outgoing payments but NOT to receive funds I have called their customer service number many times and probably ended up spending more that the balance available on my card They first told me it was a technical problem and in the end after 12 calls to their customer service number they told me they could not disclose the reason for the block BUNCH OF CRIMINALS THIEVES DO NOT EVER USE THEIR SERVICES YOU WILL LOSE YOUR MONEY

Unprofessional

Unprofessional and they try to stole my money

NEVER MAKE a deal with Cornercard

NEVER MAKE a deal with Cornercard This company STEALS money I bought prepaid card in kiosk and charged it 300Ch To start use it you need to register online During the registration my card was immediately blocked The only way to figure out why it happened you need to call to a tall customer service line Rate is 1 90CH per 1 min I called a several times As a result because I m not a EU resident Cornerbank decided to block my card To get back 300CH I already put on this card I need to provide EU bank details which I don t have as well by the same reason being not resident of EU zone By the way there wasn t any requirement or warning I must have EU residence They just sell cards for 39CH in kiosks I was trying to find the solution and asked so many questions the only answer I have heard back was We can t help you with this question and Send to us an email and write down everything you are asking I have sent the email in the same day In 3 days later I got a reply with any answers and even without greetings or saying hello They just put the link to General Terms and Conditions in GERMAN language Any effort even to try to help with finding the decision Stay away from Cornercard Bank this company the THIEVES Cornerbank - doesn t have physical branches where you can go and take an appointment- no proper customer service - doesn t care of customers- doesn t provide services they promise I lost my money and time because of the Cornercard prepaid card

Scammed by Corner Card

We have cards running But something went wrong and they chose to block the card They did not inform me or send an email So loaded 800 CHF to pay for something urgent The card was refused and after many tries I decided to call Which cost me 1 90 CHF per minute So you pay for your problem on top of it I had to call 3x times which was about 100 CHF in total Even after 2x promises to get a phone call back nothing happened Then ask them to return the money uploaded then I learned that they will reduce money from the upload for the work they have This is by far the worse experience I ever had with a credit card institution I am sure that they make more money with the paid calls and the scams they create than with the card business itself Very very bad company and service Be careful with them I will keep on writing on all and every platform I know to make sure that as many people as possible are warned about them