Countrydoor Reviews

customer service fraud

put in order on 3 11 for a miller cabinet on 3 12 there were 4000 00 of charges for swimming pool supplies from who knows where originally called to replace the card number bec it couldnt go thru with a cxled card but after going thru reviews the process of the customer service calls decided to cancel altogether they did not tell us in first call that cabinet was backordered in the first place and on the 2nd call to either replace number eventually cxl order they tried getting recurring charges in place thru the bank account bec of that red flags went up we cxled the order thanks to everyone whotook the time to review on merch sent for assembly the nightmare of trying to get goods returned bec when asked we were assured it would not be a problem it also taught me due dligence on checking on companies that i may jave previouly ordered from that had had negative experiences attached to them this company s sister co s are 7th Ave Montgomery Ward even the review process is awful in order to submit my review i had to go thru submitting my email would only allow me to submit by accepting emails that i do not want to receive

Don t do it All a lie in regards to approved line of credit

Don t do it I am a single Mom trying to rebuild my credit You are not approved for 1 penny until they do a hard inquiry I was told I had a 700 line of credit while the shipping cost had me pause from pulling the trigger I finally went for it I was not seeing any updates after almost 2 weeks so I went to check on my order only to find out it was cancelled by Country Door There was no line of credit You place a order and then they do a hard inquiry on your credit I unfortunately just opened a Macy s card so they lied I was not approved like their false advertising line of credit I can ruin my own credit score I don t need any help from a company that I never heard of Congratulations you lied to a single Mom with your false advertisement

Nice Items Terrible Shipping

I have no complaint with the few items I have ordered from this company I am always a bit hesitant because I find their shipping to be on the pricey side I recently placed an order with them and this reminded me of another reason I do not purchase often from them I was pleasantly surprised when the items I ordered shipped the next day However the package made it to a hub in Austell Ga and 5 days later apparently the package is still there I contacted CD and the response was they still had several days to get the package to me With their shipping charges CD needs to find a better shipping alternative This is very off-putting to me Will certainly think twice before I order from them again

If I could give a zero

If I could give a zero I would I have been with Country door for many years I enrolled in automatic payments I noticed that my address was incorrect on 3 occasions I called twice and change it online I have been a loyal customer I received a call last week from a collection agency that they had my account I thought it was fraud I never received emails calls or any mail It so happens that my address was never updated with my email address They still never updated the address even when I spoke to an agent I lived there almost 10 years ago That is terrible customer service I went ahead and made arrangements with the agency to pay them This is really bad business I want this negative report on my credit report to be taken out I am paying the account If this is not resolved on my credit report I will contact the better business bureau and go from there

This is the biggest scam ever I placed

This is the biggest scam ever I placed an order pay for my item by check They still sent me a freaking bill Thought it was resolved reimburse for another item They still sent me a freaking bill This is crazy I will never ever recommend anybody to country door please stay away from this scam please

zero stars

zero stars i think ive been scammed no email confirmation with order number so customer says you dont exist but the charge is pending on my credit card if you are here then youve been scammed too and im sorry if not run away-FAST

This company is a scam they get your

This company is a scam they get your information and tell you u have a credit line don t give you a account number then you call they can t find your order or your name Scam scam scam

Shipping cost are a scam

This store has some nice items I would like to purchase but it s ridiculous for any company to charge 65 for shipping Wouldn t recommend purchasing through this store when you can get shipping for half that price elsewhere

First time I ve ever received poor

First time I ve ever received poor quality product Ordered 2 Alice cabinets and they collapsed after assembly Customer service was terrible and laughed at me when I called to let them know and ask for return labels I have to get a box to return the collapsed cabinet and not sure how to do that since the cabinet is in large pieces and still partially assembled This was a 500 mistake Never shop here again