Couturelo Reviews

AVOID

They sent me a green dress that didn t look like the picture was short really badly made and stitched inside out They re not willing to give me a full refund only 55 of what I paid for the dress due to their postage costs Customers should be given a full refund if your clothes are faulty and badly made

Disgraceful company the dress was

Disgraceful company the dress was terribly made awful see through material nothing even remotely like what I ordered when I emailed to return I was told I would need to send to china at a cost of 20- 70 basically that it would cost more to send back than I would be refunded AVOID this scam company at all costs total scammers

The quality of the dress is very poor

The quality of the dress is very poor and does not look like the photo very disappointed and hoping for a quick refund

Returns and refunds are not available

Shocking quality and sizing is not correct I have tried to return the items ans the link page to do this is not available I email the customer service support who have been dreadful and they are not willing to send me the return details - I have been told to take the items to a tailor to get them altered and will refund me 15 - firstly this would not cover it - but this is not possible as there is not enough material to carry out the work they have said it is too expensive to return them I have sent my fourth email today requesting them to be returned and for me to be refund- it states clearly on the website that returns ana refunds are available WHAT A LIE It s a shame I have had to resort to writing this review

It is not possible to make any returns

It is not possible to make any returns On their website they say that you can return the items but when you try to do so they don t give you the option I have already sent them 7 emails asking for the address to return my item which I have to say is of very low quality and too small in size and I m still waiting for them to give me their address They reply saying that it will cost me a lot of money to send the product back and that they can offer me a 15 refund if I keep it Despite telling them 7 times that I don t want the product they don t give me the option to return it I have to say that they respond one email per day so I have already wasted a week of my time trying to return a product that I don t want and which I have 30 days to return

DO NOT BUY FROM THIS SITE ITS AWFUL

DO NOT BUY FROM THIS SITE ITS AWFUL QUALITY AND THE CLOTHES LOOK NOTHING LIKE THE PICTURES You cannot return either

AVOID

Please do not buy The quality is very poor and nothing like the pictures I wouldn t even try to resell these items due to sheer embarrassment AVOID

Terrible Website

Terrible Website It took three weeks for them to deliver my order they told me it would take 1-5 working days They sent me no tracking or order number when the order was placed I emailed them and they told me the dress wasn t even in stock when I ordered it It got delivered when I was away and I was 4 days late looking for a return They will not accept a return due to it being outside the return policy window They were three weeks late delivering but I was only 4 days late looking for a return The dresses looked nothing like the pictures they do not fit at all and have an almost paper quality to them 150 euro wasted AVOID