


Based on authentic user experiences
Anne
6733 reviews
N/A
9 months ago
Avoid CPH Airport if possible
Terrible experience at CPH Airport Baggage drop didn t work so had to queue only to be met by a miserable looking person who spoke the bear minimum to get us through Got through security reasonably easy Food area dirty overpriced overcrowded and poor quality food And you can only buy water nowhere to refill water bottle Passport control was pure hell Over 30mins queue with just 2 members of staff on duty Extremely stressful Gate for flight kept changing causing confusion Priority boarding driven to the plane and then forgotten by the driver Second bus turned up and emptied before he realised we were still in the bus Definitely not the airport as it used to be
customer
6733 reviews
N/A
9 months ago
Terrible experience at the airport
Terrible experience at the airport Staff absolutely useless unable to give clear information and repeatedly giving wrong information I had to queue twice more than 30 minutes x 2 queues to be told I had to RE-DO the first original queue for bag drop off despite the error being theirs Apparently no awareness that people actually need to drop bags by a certain time Unable to organise a queue if the authomatic bag check-in do not work STAFF SHOULD BE TRAINED
Maureen Hueting
6733 reviews
N/A
9 months ago
An airport to miss if you can
This airport is definitely one of the worst that we have ever been in It is run down and quite dirty The passport control had really long queues and no automatic passport scans It was very confusing after security because you were in the domestic terminal and it was difficult to work out where you were supposed to be going After passport control there were no shops or eateries
Nicoleta Neagu
6733 reviews
N/A
9 months ago
One star too many
One star too many Avoid this black whole if you can I don t want to waste precious time listing here the issues this shopping centre-rather than an airport has with every step one takes
Drew
6733 reviews
N/A
9 months ago
Airport is absolutely filthy
Airport is absolutely filthy Litter everywhere and the very few seats they have covered in unidentifiable stains and piled high with debris from whatever the last person who dared to sit there ate Saw one cleaner who just appeared to walk around without actually ever doing any cleaning Disgusting
E A
6733 reviews
N/A
9 months ago
0 stars
0 stars Complicated dirty Airport dirty outdated toilets dirty floors at gates - food leftovers Nowhere to sit when waiting for gate info Rude airport staff members mostly at gates egocentric fashist approach to customers gates B Avoid at all costs Coming up with random stories customer threatens them by addressing bad service using powers to lift themselves little power hungry people Clearly have no life and bad pay Denmark and Copenhagen Airport restrict freedom of speech Very bad and unprofessional service
Anders Skogman
6733 reviews
N/A
9 months ago
Worst service in Europe
Worst service in Europe Both security and luggage Nowhere else it takes this long time to wait I travel 200 days a year It s a shame to an otherwise nice country Sack everybody and hire people who likes to work Like the rest of us
Pia Knutsson
6733 reviews
N/A
9 months ago
I m seriously considering flying to
I m seriously considering flying to Stockholm to avoid cph airport always have to wait for luggage 50 min and it takes 20 min to walk to baggage delivery staff are rude with a big attitude when you depart service is 0 and security staff is rude and provoking passengers to a bad mood and experience Worst airport in Europe
Simon Stevens
6733 reviews
N/A
9 months ago
Copenhagen Airport one of worst
Probably the dirtiest ill equipped capital airport I ve been through Pre departure area seats were dirty and rubbish bins overflowing No cleaning staff around Departure area again rubbish on the floor and minimal seating bearing in mind most passengers will have a 2 hour wait Food shops were under stocked and virtually empty I ve rarely seen so much retail space at an airport all to the detriment of travellers just wanting somewhere to sit
Sunantha
6733 reviews
N/A
9 months ago
Worst airport is in Copenhagen
This airport - especially the security part - should NOT even get a star Very very old security system We are almost in year 2025 the airport is rather new BUT STILL no updated security system Sweden is a neighbor country and so much more advanced At least have friendlier staff at the security checkpoint Really really bad and negative staff there Change job or change the system to make a happier staff