Approved Vehicle Accident Repair Centre in Hitchin Stevenage Hertfordshire
Based on authentic user experiences
Malcolm perry
6733 reviews
N/A
5 months ago
Crash care centre Hitchin More like train wreck centre
Insurer arranged for Car Repair Network to deal with damage to my car These were the people the job was farmed out to Took them a week to actually collect the car Then apparently the assessment wasn t done Then it was Then it was someone else s fault Truth is they shut down over Xmas So nearly a two week delay Then they ordered the parts At no point did they respond to messages on the app they sent me At no point did they keep me updated I kept calling to see what was going on Then told car would be ready 12th Jan oops then found out they actually hadn t realised it needed a floor pan Delay with that So called them after 2 weeks I Called Them Oh they said it s ready worst service ever So next day went to collect it It was covered in something No idea what Tree sap Building materials Took the car just because I was sick and tired of the non existent service Can t get whatever it is on the car off Made a complaint to insurer Not at all happy Do NOT take or allow your car to be sent to these people in Hitchin
Charles
6733 reviews
N/A
5 months ago
Took my car there following an accident
Took my car there following an accident at the end of 2022 Very pleased with the level of work carried out Great service and communication throughout Would highly recommend
Rob McTait
6733 reviews
N/A
5 months ago
A wonderful repair
Quick prompt courteous service in repairing valeting and making my Toyota Auris look as good as new
MM
6733 reviews
N/A
5 months ago
Friendly courteous and good repair job
I had to take my car in for a bumper replacement and tail light cover replacement They were fast in their assessment which worked well for my busy schedule We arranged for a courtesy car directly as the insurance company didn t have a clue The team were friendly and courteous They explained everything that would happen and confirmed that I d be getting original manufacturer parts so that the colour would match They had quoted that my car could take up to 3 days but they completed the repair in 1 day and I had my own car back with me the next day The repairs were done well it looked as if it was from the factory The joins were aligned and the colour matched I have an awkward midnight blue that looks black but shines a deep blue in daylight As the colour matched I am certain it s an authentic part No issues with my car I would recommend this company