Crazecosplay Reviews

Purchased a Star Trek uniform shirt

Purchased a Star Trek uniform shirt What arrived looked nothing like what was pictured I was told that if I sent it back at my expense they would refund my money It all seemed on the level I sent the item back in November of 2022 it is now March of 2023 and the return is still in Customs in China Because they agreed to refund my money I thought there would be no problem Due to the fact that it has taken so long PayPal has closed the case I contacted the seller and they said they would not refund my money until they received the item I m in the US and have no ability to contact customs in China but they can and won t

Very disappointed and shocked with

Very disappointed and shocked with customer service especially I received faulty bad quality necklace contacted seller on Instagram and email but no reply back for weeks although they always online on insta especially very poor service overall

Disappointed early order late service

I m just mad I can t give them 0 stars I ordered my costume end of August Emailed them end of September asking about dispatch They got back to me telling me it would be a different version of the costume since they hadn t any more of the one I ordered I said that s fine and it would be dispatched end of September It s almost October and I haven t heard anything from them since Suddenly I got an email from PAYPAL not from them telling me they couldn t send the order Saying I got refunded from them Thanks for no notice now I have to go to a local store and hope there will be ANY decent costumes in my size Available for my one night of the year I get to try and enjoy myself I am disgusted with the service Could have Atleast informed me they were unable to proceed with my order AND now I m refunded 25 short due to exchange rate I AM PISSED

Dismal customer service

Dismal customer service I purchased an item off their website which was advertised for 83 59 USD After the sale was processed and I received a confirmation email About 2 hours later I received another email stating that they had decided to raise the price of the item I bought and that if I wanted it I would have to pay an extra 26 40 USD or they would just refund the amount I had already paid I emailed them back asking about their terms and conditions as they should have honoured their advertised price No response from them at all just a refund Will never buy from them again this site is scamming people- stay away Racketeering at its finest

DO NOT BUY FROM SELLER

DO NOT BUY FROM SELLER Items arrived mangled and incorrectly sewn together Seller will force buyer to pay expensive shipping to get only partial refund

Run Don t purchase from them z Do not waste your time with this scam

Do not waste your time with this company They say that they guarantee their products and that you could get a refund if you re unhappy but what they don t let you know is even though they ship from New Jersey if you want to return it they require you to return it to China That is the scam They spend 10 to send it to you which you pay for but it will cost you no less than 50 to return it to a random address in China Once again their operations are in the United States in New Jersey but to discourage a return they require you to pay to return it to China It s not worth it the outfits don t fit as promised anyway and you will waste your money and disappoint your children in the long run when they don t have the outfit they thought they were purchasing shame on them

Never Order from this Shop

Never Order from this Shop Material Not as promisedSize maybe for Chinese fittingThere was no bill no adress to send back I bought a Jacket Yellowstones Beth Dutton for 90

Terrible experience

Terrible experience I ordered a customized costume to ensure it fit correctly and it came in to loose in multiple place and too tight in other places They also insulted me in emails I would not recommend purchasing from them