Cre8sounds Reviews

Dont work in pool Misleading and disgusting

Multiple ads on Instagram are grossly misleading and show 1 a person submerged then emerging from the water with them on 2 them being used whilst swimming Their spokespeople saying they use these during their daily swims which is impossible unless they just being used as earplugs As a direct result of these ads I bought these specifically for swimming and they re utterly useless They dont even work if you try swimming with head above water as any water dripping or splashing over it stops transmission They are knowingly lying to your customers They do not have a clear disclaimer anywhere and I can see many people being misled as they comment that they ve finally found earbuds for swimming They will be as disappointed and disgusted as I was when they purchase based on lies

Started great became trash Total Scam

Ordered earbuds and at first they were great At 7 months the left one completely failed After contacting customer service the most they could do was a 20 discount coupon since their warranty was 6 months I asked to be escalated and they have been ghosting me ever since Now I m seeing others have had same issues and BBB does not recommend them Save your money buy from a company with a good reputation

AVOID THIS COMPANY

AVOID THIS COMPANY Wish I had checked the reviews first - the products offered by this company are very poor do not meet half the spec they specify on their site Customer Service is next to non existent Barely respond and when they do it s rude incompetent responses I m trying to return my order but there s literally no way to do this

Broke too soon terrible customer service

My headphones were good initially but didn t do what they said in the advert go underwater when I tried they stopped working for a week Then they just stopped connecting to bluetooth after 7 months When I asked for a replacement pair or a refund I was refused as the warranty is only 6 months Feel a bit ripped off if I m honest

Absolutely terrible customer service

Absolutely terrible customer service One of my earbuds stopped working and I only used them twice Contacted the company and since it s been 6 months and one week they said I had no warranty and that they would only offer a 20 coupon on my next purchase Would never buy from them again And they don t work when swimming either Don t waste your money like I did

Cre8 is an absolute scam

Cre8 is an absolute scam Despite placing an order for earbuds we never received them Not only were we left in the dark with no communication from the courier company supposedly responsible for the delivery but their customer service has been shockingly abysmal This is their communication ---------------------- Please note we have no control over how the carrier informs you that your package is ready for pickup or if you need to pay any additional fees to receive the package Please note per our policy if the package gets returned back to us we have to charge a 20 refusement fee regardless of the reason HOW CAN YOU REFUSE SOMETHING THAT NEVER ARRIVED

Crappy product even worse customer service

Avoid A very crappy product Cre8 earbuds - people who call me can t hear what I m saying and the right earbud stopped working after two monthsEven worse service - they first wanted me to record several videos of the malfunction and then for a refund they want me to ship it back at my own expense PLUS charge me 20 restocking fee Whatever that means After some complaining they are offering to send me a new pair for 30 Obviously I refuse to send these people another cent I d rather buy from a company that treats customers fairly I wish I d looked up some other reviews before I bought them

They re dishonest scammers

They re dishonest scammers Mine stopped working very soon after purchase I asked for a replacement and they agreed but then stopped responding When I threatened to report them they finally responded I was out of warranty I confronted them that it s not even close to end of warranty and then they stopped replying again I have now reported them

AVOID

Seriously avoid this company Completely lacking of the core fundamentals of a business i e failure to provide a decent product and failure to provide customer service I ordered 2 items both were rubbish Customer service barely responded to their own customer satisfaction guarantee when I tried to return them After a few months one item completely failed to work after quite literally 2 months of back and forth they agreed to replace the item but I had to reorder There was a difference which I was told I d be refunded for not sure why I believed them at this point Obviously I was not refunded - bottom line shady company with a crap product