


Based on authentic user experiences
Johan Mallberg
6730 reviews
N/A
7 months ago
Creality makes good machines
I have 2 Creality 3D Printers the Ender 3v2 and the CR-10S I ve had both for nearly 8 months and have learned a great deal about the 3D printing world in that time It s a necessary evil that parts wear out They have to be replaced And sometimes when dealing with upgrades or new printing materials there is a learning curve That s just a fact of life for 3D printing If this bothers you maybe 3D printing isn t for you It s not for people who are easily frustrated With that out of the way I ve had great success with both of my Creality printers They shipped quickly and were easy to put together For each one I was able to start printing within 30 minutes of opening the box They come with a tool kit and a small selection of spare parts Sometimes starter filament is included I would ve given this 5 stars but as others have mentioned Customer Support is a bit lacking Creality is based out of China and they haven t yet hired many English speakers for their Tech Support Support is available on the website in the form of e-mail or live chat and can be problematic Especially if you re a more advanced user They treat you like a complete noob and try to start you out troubleshooting the most basic things You re better off watching videos on YouTube for most of your answers There is a huge 3D community out there that is willing to help with most issues you re having and there are probably already videos in existence about your particular issue Overall I m satisfied with Creality and I would buy a printer from them again I get great results
Ehab Asfari
6730 reviews
N/A
7 months ago
Good printers at a good price
I have the Ender 3 v2 and its really good makes good prints It s also a very cost effective product
Thomas Petersen
6730 reviews
N/A
7 months ago
Creality Resin 3D Printer Energizing Creation
Creality s new resin 3D printers HALOT-ONE PRO PLUS featured by larger LCD intelligence and higher precision aim to bring creativity to an upper level New products Creality introduces this year include HALOT-ONE PRO HALOT-ONE PLUS Since the differences between PRO and PLUS are the size of LCD and build volume Creality would like to show you HALOT-ONE PLUS here Larger LCD More Printing PossibilitiesHALOT-ONE PLUS comes with a 7 9-inch mono LCD of 4K HD resolution The 172 102 160 mm build volume has increased by 73 compared to the 6-inch LCD enabling large model printing and small models printing at one time Getting favorite models printed with vivid details is no longer a challenge High Precision Printing Powered by New TechnologyCreality has developed a brand new technology named Integral Light Source which has been applied in both HALOT-ONE PRO PLUS Different from the well-known Parallel Emission Integral Light Source s working principle is based on reflection and refraction giving assurance to the printing precision by vastly improving the lighting evenness and reducing the impacts from broken LED units To print a perfect model HALOT-ONE PLUS is right there to assist you Furthermore Z-axis with dual linear rails and the T-shape screw rod guarantee ultra-steady movement effectively reducing the layer texture and the risk of layer deviation Even a complicated task can be perfectly delivered Intelligent Control Efficient ManagementHALOT-ONE PLUS can connect to the model library Creality Cloud App for free model selection and cloud slicing It breaks the restrictions from location and time by supporting one-click printing and remote monitoring enabling users to print anytime and anywhere OTA online updates can be conducted via Creality Cloud App or on the printer directly allowing users to experience something new Compatible with multiple slicing software such as HALOT-BOX Lychee and CHITUBOX HALOT-ONE PLUS improves the slicing efficiency and provides enough freedom for creation Easy to Use Enjoy PrintingThe 5-inch HD full-view multi-touch screen allows a clear model preview and selection allowing users to see the print in advance Making the print visible before it s tangible may bring users excitement and a different experience The leveling is quick and can complete in 3 steps with a calibration card allowing users to print right away Furthermore Creality prioritizes healthy printing The air filtration system with activated carbon will absorb most of the resin odor creating a refreshing printing environment To be more considerate HALOT-ONE PLUS supports 14 languages providing a flexible language switch for users from main regional markets around the world HALOT-ONE PLUS HALOT-ONE PRO are applicable in various fields such as the creation of garage kits dentistry home ornament etc They are designed to be versatile and to bring benefits as well as joy to users HALOT-ONE PLUS and HALOT-ONE PRO were unveiled in Creality s 8th anniversary celebration and they will gradually show up in the global market from April 9th 2022 with prices 349 for HALOT-ONE PRO and 399 for HALOT-ONE PLUS Together with resin 3D printers Creality s 3D engraver CR-Laser Falcon Sermoon V1 Ender-3 S1 and CR-10 Smart Pro were introduced into the market as well Whether you are a novice with curiosity or an expert with great passion you are welcome to pay close attention and get the latest news about them
Clive Jones
6730 reviews
N/A
7 months ago
Delivery took longer than expected but the print details are fantastic
I was a bit worried at first based on the Trustpilot reviews Creality could do better in terms of communication and delivery however the printer quality exceeded my expectations The print details are amazing I really enjoyed that using their software I could send the 3D model directly to the printer
Tricia
6730 reviews
N/A
7 months ago
Creality Ender-5 S1
Ordered a new Creality Ender-5 S1 in the new year sale Was initially concerned by the reviews on here but as it s very new and few stores have it or have it as pre-order I went ahead I was informed it would be shipped via DPD and it arrived 2 days later I can t say anything about support as I ve not needed to contact them The printer itself is fabulous though Updated the firmware eventually following a youtube titled Service tutorial Ender - 5 S1 flashing the firmware as the provided instructions were a bit baffling USB connection to PC seems to be a bit picky too on my PC I needed to use the USB3 speed ports but got there in the end
Consumer
6730 reviews
N/A
7 months ago
Amazing service
Amazing service They were very fast and did everything they could to answer my questions and solve my problems They even contacted other employees of the company to help solve the problem Fast response times and amazing help 5 5
CW
6730 reviews
N/A
7 months ago
Excellent costumer service
Excellent costumer service I bought a used resin printer Halot one pro still under warranty After some prints the LCD print surface broke I contacted costumer support and they shipped a new one no questions asked -but they send an LCD touch screen I haven t been clear enough about what screen it was l I let them know that I meant the other LCD and they just send the right one still no questions asked Nice and fast support thanks
MoJa
6730 reviews
N/A
7 months ago
Ender 3 v3 SE
Ordered the Ender 3 v3 SE arrived a couple days later easy to set up and works wonders
Johan Mallberg
6730 reviews
N/A
7 months ago
i ve had no problems with my Ender 3
i ve had no problems with my Ender 3 and didn t experience any issues with their customer support as I see many people complaining Actually I had to purchase a couple of fans because I damaged mine The printer is still under warranty but the fans weren t defective I m guessing that this trend of bad reviews is mostly people trying to get something for free
Ehab Asfari
6730 reviews
N/A
7 months ago
Great support with my filament dryers
I had an issue with my filament dryers Creality support was fast and polite They sent me a replacement dryer and helped my fix another with spare parts that they had sent me FOC