Creately Reviews

I signed up for a free account and then

I signed up for a free account and then was told you could have 3 workspaces and 60 symbols on the free account but that is what the people chatting said But even though I had two pages or one it did not make a difference they said I exceeded the storage and had to pay They are not trustworthy Don t be fooled by this site that will steal your money and lie to you about a free account Good companies allow 30-day trials do not give them your information They are in Melbourne Australia and should not be given a dime

The most frustrating program EVER

Oh my god this is the most frustrating program I have ever used It is impossible to connect boxes together with lines or arrows You d think that would be easy intuitive because that s the whole point of the app And speaking of app-- totally useless on Android Also it s impossible to cancel your subscription

Unintuitive laggy and requires paid plan to export PDF

This is about the worst drawing software I ve ever tried I used it to create a UML diagram and it just kept lagging impossible to move change lines to where I wanted not intuitive at all To make matters worse they make you purchase a paid plan to export to PDF In the free version you only get the option to export to images Update It seems like there is a limited number of free exports because now I can t even export my work without buying a paid plan Consumer beware

Paid plan required

Has just slightly more functionality than umlet and you need to pay to export or use more than 60 elements

I d rather use PowerPoint to draw diagrams

Honestly I d rather draw diagrams with Microsoft Powerpoint At least that way I can resize my boxes and change where my text is I tried last week to draw something and it was buggy and annoying but I put that down to my mouse having a flat battery Today I tried again and I was astounded at how quickly I started yelling at my computer I wanted to add some extra rows to the box but there was no customisation I had to delete it and add a new box When I added the new box I could only type on the left and I could not for the life of me center the text in the middle of the box I m sorry but I just cannot use this product

Avoid

Signed up for a free account Soon got prompts that if I wanted to share the workspace with my team I would need to upgrade Realistically only planned to use the platform for one 90 minute session but begrudgingly paid 50 anyway to ensure we could go ahead 10 of us spent 45 mins of said session trying to log in and or join the workspace Kept getting error messages galore that I would need to upgrade to the next level to share the workspace Gave up Wrote to Creately to explain the position and they declined a refund I explained I had made the purchase that day that they could see I hadn t used it etc Still nothing Noting similar reviews below that they keep your money and deliver nothing Avoid

I use a service for less than a month

I use a service for less than a month but was charged for 9 months I thought I canceled but apparently not Evidence from their site showed that I had only used it for short period of time less than one month however customer service declined to refund any unused time This is a very poor customer service model They rely on customers forgetting they have a subscription for their revenue stream versus an actual use-based algorithm Stay far away from this company

Best to avoid not worth your time and trouble

Signed up for a free account to create a statistical table and exported that for the very first time When I noted a mistake and changed it I found it was impossible to export it without grading to a monthly subscription The software by itself is user-unfriendly because the tools are more fidgeting than Powerpoint or other application software program Best to avoid