Croft-home Reviews

Shambles of a Company

Place an order on 10 July 2024 for delivery on 11 or 12 July 2024 not too particular within 2 or 3 days of this But still not delivered and to chase up any details is so obstructive I am beginning to believe this company is a scam During a telephone message it left a call reference number of about 10 digits rapidly read so to retrieve you d have to go through all the telephoning input of order number rigmarole again STAY CLEAR of this M Mouse outfit

Disappointing service

Ordered a 12 cup muffin pan on 14 July today received an empty sealed plastic wrapper Item was being sent directly from supplier so problem might have been their end Asked for a refund and received a refund straightaway which at least was something

BE AWARE

It is probably in the small print but I feel that it is very unfair that you are not able to return an item once it has been opened How are you supposed to know its suitable until you actually see it The product I bought was an absolute nightmare to assemble very fiddley and a lot of strength required The five panel room divider once assembled is actually unsteady and I would not trust it to stand on its own for very long without it falling over It was really difficult to get the material over the metal framing Ascetically its not great either and looks much better in the pictures I do feel not being able to send it back even though everything has been dis assembled and repackaged is disgraceful JUST BE AWARE I wont be giving any more of my time or money to Croft Home and Garden

It was not a great experience with this

It was not a great experience with this company Firstly damages and missing parts but customer service was terrible It still has not been resolved

lack of communication

i have ordered on the 5th November a statesman letterbox had an email back showing my order and order number and say s i will have another email when its shipped its now 11th november and heard nothing i called the number 03316300935 4 times and it goes to be being transfered then just cuts off i replied to the email i has aswell and heard nothing from that either

The chairs

Found very good value on teak bench seats had some trouble with the benches this was resolved quickly Customer service were very helpful

Very friendly company who clearly take

The chairs sofa table was exactly what was advertise My purchase was delivered on time with no fuss Excellent service

Great product and prompt delivery and

Very friendly company who clearly take pride in making customers happy Delivery was quick product quality is fantastic and the price was a great deal Very happy would definitely recommend thanks Croft Home X