Crosby Coffee - Independent Coffee Roaster in Liverpool
Based on authentic user experiences
Ed
6737 reviews
N/A
6 months ago
The coffee subscription is a con
UPDATE The response from Crosby Coffee is inaccurate nowhere on the Shopify checkout experience are the T C s made clear The customer service are rude when you attempt to cancel also It s all very well supporting independent business but you also need treat customers with respect Do not order a coffee subscription from here it s an absolute con They trick you into signing up and then hold you to a 3 delivery minimum which is not visibly communicated at any point during checkout but buried in T Cs and not shown during checkout via Shopify app
Devon R
6737 reviews
N/A
6 months ago
Do not order from this site
Do not order from this site I started a subscription and after trying to cancel it I was told I was locked into a 3-month subscription This information was hidden and not revealed when checking out via Shop pay Edit 16 04 25 Based on their reply I checked the checkout process and while using Shop Pay I never came across the terms and conditions And even if I did leaving this information inside of the terms and conditions is very concerning Look at any other coffee subscription they are upfront and let you know exactly what is happening when you check out TL DR Stay away from CrosbyCoffee
B
6737 reviews
N/A
6 months ago
Misleading and deceptive advertising
Misleading and deceptive advertising practices where key terms are hidden behind pop ups and FAQs which are not explicitly visible during the checkout process This lack of transparency seems like a deliberate attempt to tie customers into a three order minimum without clear consent and clearly breaches basic consumer rights