Crui Reviews

Danube River cruise and booking 12 - 19 June 2024

The booking arrangements for our Danube River cruise went very smoothly thanks to excellent attention from Alfie and Rachel Rebecca I have purposely not reviewed shortly after booking in March 2024 for a June cruise because I wanted to include a few words about the cruise Alfie recommended 2 particular cabins saying one was preferable to the other because of it being on the better side of the ship He was correct Very good advice The cruise itself was outstanding A very nice ship Avalon Envision extremely attentive staff of many nationalities all speaking English cruise manager Ana Gimenez excellent all food of a high standard variable with different dinner menus each day onshore expeditions well conducted by English speaking guides with amazing knowledge of German Austrian Hungarian history transport arrangements on time There was an initial problem not attributable to Avalon the River Danube was fast flowing very high having flooded Passau some 7 days previous to our trip so the ship had to sail from Linz not Vilshofen Linz is 2 days night cruising downriver from Vilshofen The cruise manager and possibly others had to coordinate the arrival in Linz of 147 passengers from various parts of the world at the required time at the ship This was done no mean achievement considering that many people had already departed from their homes

Very user friendly

When booking our cruise I dealt with Rachel Peers who was very helpful professional user friendly To date there have been no problems

The easy way to book a cruise

All sorted in 10 minuets and follow up email friendly and efficient

Very professional and efficient service

Very professional and efficient service from the lovely Rachel We even received a luxury hamper after booking our scenic cruise through them

Rachael our booking agent was very

Rachael our booking agent was very professional and understood our requirements She found the perfect cruise for us and we look forward to a lovely break - highly recommend

Just booked a Rhine Moselle river

Just booked a Rhine Moselle river cruise Rachel was the person who dealt with us She was very professional and helpful and made the whole transaction very easy First class service Simon Wilson

Cruise booking

Great service in giving us options to choose our cruise Prompt efficient service in answering calls and emails friendly and chatty

Cruise explained and booked with no hassle

Rachel was very helpful and took time to explain things fully Nothing was to much trouble and we soon had our cruise booked Top class customer service filled us with confidence