Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
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Recommended
Verified
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Roger Chenery
N/A
2 months ago
Prompt and professionaql service
As usual we received excellent service from CCUK Both Lois Harvey and Nik Burling promptly assisted us with the information we requested and made the cruise bookings we required I highly recommend them
Dominic Morgan
N/A
2 months ago
Very fast response time
Very fast response time and good service Bettered an alternative offer found with another company and were working on this well past their evening closing hours
Neill
N/A
2 months ago
Barbara our No 1 go to agent
I ve just booked another cruise with Barbara Hopley I wouldn t use anybody else She rang me back on her day off to book this one that s going above and beyond what you might expect The process was extremely simple Barbara is so profesional it takes all the stress out of the process As I said before I wouldn t use anybody else to book our cruises
Ms R Noray
N/A
2 months ago
10 10 for Teresa
We always ask for Teresa as she s so helpful patient and knowledgeable She will always return our calls and does what she says she will do She finds us good deals which is always a bonus
Carol Coombe
N/A
2 months ago
Support for First-time cruisers
We have just booked our first ever cruise with help from Eve No question was too silly she gave her time and attention to us as well as her knowledge and expertise As first-time cruiser there are many things which need explaining and Eve did this with patience and good humour Response to emails was fast and she was always happy to phone us So thanks you very much Eve we re really looking forward to September 2025
Tony
N/A
2 months ago
Debbie Going the extra mile
Debbie Going the extra mile to find what we wanted what more can we ask Ship dates cruises before and after flights transfers overnight accommodation nothing is too much trouble and at the end we have another WOW trip thanks Debbie
satisfied customer guernsey
N/A
2 months ago
Highly recommend
I have had a fantastic experience with Erica and she is brilliant we have had an amazing customer service experience and would highly recommend Cruise co uk Our query was not easily resolved but Erica was so patient and made is so easy for us
Angelo Agius
N/A
2 months ago
Fabolous P O Aurora Cruise
Hi Dear Tracey My partner and I had a fantastic cruise with the exception of some 4 days of rough seas and strong winds and a day in ALTO cancelled We wish to thank you for your exceptional service We wish to thank also Rosie Taylor for her patience to make the arrangements on the phone and her follow up of the case Both of you made it so easy for us We do not want to miss also the receptionist on the phone who was really very helpful Well done to Cruise co uk Anglu Malta
Kim Wheatley
N/A
2 months ago
Our cruise booking was made so easy
Our cruise booking was made so easy because of Tom s efficient and friendly service Nothing is too much trouble
Steve Clark
N/A
2 months ago
Dealing with Alana Mills
Dealing with Alana Mills very knowledgeable and able to give advice and options to try and accommodate my plans Unfortunately partners leave is waiting for authorisation so unable to book at this present time will definitely contact Alana again when thinks are sorted regarding leave
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