Crystal-direct Reviews

New Windows and sliding doors

Crystal were so helpful in helping me choose the right product we were very happy with the products and help and advice given as well as good rates will use them again for sure

I wouldn t hesitate to recommend

I wouldn t hesitate to recommend Crystal they provide a great service have excellent products and work to short lead times

Crystal offer a great product

Crystal offer a great product very well priced always delivered on time and they are a great company to do business with I would highly recommend Crystal as when it comes to windows and doors they are streets ahead of the competition

Excellent service

I ve recently had some work done on a property that I m renovating the doors were supplied by Crystal Clear Group Limited Unfortunately the front door was fitted and left with a large gap when closed I asked the fitter not an employee of Crystal Clear to return and adjust the door which he did the door then started catching when it was opened and closed So not to call out the fitter again I went to adjust the door myself and discovered that the lower hinge cover had been glued on I contacted the fitter who informed me that it wasn t fitted like that so I asked if he was saying I had broken and stuck it back on he replied with it must have come like that from the manufacturer so I asked for the contact details of the supplier - Crystal Clear Initially on calling the Crystal Clear sales line I spoke to a chap who couldn t have been more understanding and helpful Not once did he blame the fitter even though the fitter had put all blame on the supplier the sales agent was professional and reassuring I was asked to email the customer service department which I did I then called to ensure you had received my email and spoke with Shannon Again Shannon was a credit to the company she was polite and honest I was informed she would look into the case the following day and get back to me The following day first thing I received an email apologising for the issues I had experienced something I ve not had from the fitter on the two occasions he has done a poor job for me I was offered a replacement hinge that would be posted out to an address of my choice that evening Again not once did Shannon blame the fitter she simply provided the facts The service I have received from Crystal Clear has been impeccable I was overly impressed with service understanding and professionalism

Great value excellent quality delivered on-time

Ordered a full suite of windows and 2 doors from Crystal after getting a quote on their configurator Great comms from the company and excellent quality products delivered on-time Would recommend them to my friends and definitely use them again

having worked with Crystal over the

having worked with Crystal over the last few years they are a professional company who offer a great service to the merchant sector providing great POS information and also setting up excellent displays so customers and professionals alike can see the quality of their work would recommend them to work with customers and merchants

Great product range nice people to do business with

We ve worked with Crystal Direct for several years now and we have found them to be professional deliver a great product are nice people to do business with I d recommend them definitely

A new venture and supplier for us this

A new venture and supplier for us this year The most helpful and friendly staff Top quality windows and excellent turn around An all round brilliant supplierPeter Higgins - Higgins Building Supplies Ltd