Crystal Electronics National installers for EV Chargers Electrical Testing and Install TV Security Door Entry Digital Signage
Based on authentic user experiences
CPB
6737 reviews
N/A
7 months ago
Absolutley shocking experience
Absolutley shocking experience from Crystal Electronics who act on behalf of Ohme Motability The highlight of their visit to my house was the installer arguing with HIS wife to get out of OUR bathroom so he could reset the electrics Him trying to get in while she s in the toilet was just something else The install itself was rushed installer more interested in arguing with me about my electric tarriff In the end told them to leave I would rather figure it out than have someone aggressive and rushed blunder through it I cleared up the small amount of rubbish left behind which they always leave apparently The best part of the after sales care was the installer ringing me up pretending to be from Motabilty to check the truthfulness of my complaint Once he was rumbled he went on to blame me for ruining his Christmas as he ll now lose money So GDPR violated harassing phonecalls where will it end Oh and don t expect a professional outfit to turn up This company literally couldn t have got things more wrong
Roger King
6737 reviews
N/A
7 months ago
4 missed appointments this company
4 missed appointments this company never apologizes or compensates not even a call to say sorry we cant make it Disgusting customer service they will not be wasting my time again
Saroj Rout
6737 reviews
N/A
7 months ago
Appointment Cancellations Poor Customer Satisfaction
Extremely poor in arranging appointments rescheduling appointments multiple times due to engineer unavailability though the actual reason is unknown and it seems to be a usual practice according to other customer reviews They were highly unprofessional in dealing with customer and I would never recommend them for EV charger installation I had to request Ohme to alter the vendor for installation than going through the same pain of appointment changes at last minute
Patricia
6737 reviews
N/A
7 months ago
Not very good appointment not kept
Not very good appointment not kept
Adrian Stinga
6737 reviews
N/A
7 months ago
UNPROFFESIONAL
UNPROFFESIONAL I have been waiting for 2 months for a saturday installation and a day before they canceled the appoitment no proper reason at all I wouldnt recomend this company
Ben Corfield
6737 reviews
N/A
7 months ago
Amazing service great people
These guys are great the customer service were great and only too happy to help and advise they had an engineer at my house the same week that I did my facetime site survey the engineer was brilliant he was really friendly and explained everything had to seriously think outside the box to get my charge point installed exactly where I wanted it and he worked pretty much all day in the blazing sun and he did a really good job I had a great experience with them and again the engineer was a top bloke
Nanny22
6737 reviews
N/A
7 months ago
Dorjel is fantastic
a worker came out to my property day his name was Dorjel he was happy friendly and i felt safe with him he done the job quickly and cleanly this is the second time i have been visited by this company and have absolutely no faults to find