


Based on authentic user experiences
geeji
6732 reviews
N/A
8 months ago
My CTEK CS FREE autonomous charger
My CTEK CS FREE autonomous charger would not work any more after the internal LiPo battery got over-discharged The support person explained in detail how I could get a replacement unit for free even-thou my warranty was exhausted by several months Great service rare by those times of sell and forget Highly recommended company great products great service
Chris Bennett
6732 reviews
N/A
8 months ago
MXS5 0
I have two CTEK MXS 5 0 chargers I bought one around 10 years ago for use on car batteries and caravan leisure batteries A couple of years back I bought another one to work alongside the first one as I now have it permanently connected to a classic car I have also used the chargers to recover batteries for other people Excellent chargers and very reliable
Mark Ellis
6732 reviews
N/A
8 months ago
I emailed for advice about trickle-charging AGM
I emailed for advice about trickle-charging an AGM battery The repsonse was courteous and fast the information was clear and concise which put my mind at ease
Larry
6732 reviews
N/A
8 months ago
Great customer service
The staff are very knowledgeable responded to my questions quickly I have used ctek for years has never let me down As I travel out west I need reliable products to be off grid
Lawrence Pagliaro
6732 reviews
N/A
8 months ago
Excellent Customer Service Will Keep Me As a Customer
I recently needed to contact CTEK customer service regarding CTEK MUS 4 3 tender I had a number of questions following a couple of tests of a Ferrari branded tender my MUS 4 3 and the new model 5 0 The customer service rep replied to my initial inquiry as well as 4-5 additional emails with facts and advice I have been considering a couple of other brands to replace my MUS 4 3 but given the excellent customer service I received I will be sticking with CTEK
Joe DeBar
6732 reviews
N/A
8 months ago
Excellent tech support for CS Free
We ve been team CTEK for over 15 years using their chargers and accessories to take great care of our cars motorcycles mowers and other tools and toys Recently we added the CS Free cordless charger and accessories to our garage evaluated them in a dozen different configurations and decided to also gift this model to each of our adult children for their homes in addition to their current CTEK chargers We leaned on CTEK tech support a couple times this year in July and December and have been grateful for the professional assist Buying reconditioned recertified as we did we would understand if any supplier needs to limit warranty and support but CTEK was all ears open arms and helpful all the way Go team CTEK keep up the good work and we look forward to what the future holds
Frank Black
6732 reviews
N/A
8 months ago
Great customer service
Lost a cable for my 2008-vintage Zafir 90 battery charger over Christmas Teresa at CTEK customer service was lovely and has posted me an updated cable adapter
Graham Mitchell
6732 reviews
N/A
8 months ago
MXS5 0 T UK Issues
I have had my MXS5 0 T UK for roughly 3 years and the Mode button started playing up you can imagine for the price of it i wasnt too happy I did notice it had a 5 year guarantee so i emailed CTEK and they kindly arranged a replacement much to my suprise and delight it arrived safe and sound Christmas Eve What a great company and a big thanks to customer service I just wish all companies were as good I can now charge my motorcycle and car over the holidays
Arthur Hume
6732 reviews
N/A
8 months ago
I bought a Ctek 5 0 4 5 years ago
I bought a Ctek 5 0 4 5 years ago a fault developed I contacted customer support and they quickly validated my claim and replaced my unit Now that is service and a company you can trust Many thanks Ctek support
Mr Alistair Evans
6732 reviews
N/A
8 months ago
I have used CTEK chargers for many
I have used CTEK chargers for many years the latest CS One is brilliant so easy to use just plug it in and it sorts everything even the polarity I contacted CTEK support over one very small query and I was answered very quickly and efficiently Great product with service to back it up