


Based on authentic user experiences
Julia Ivil
6727 reviews
N/A
8 months ago
Don t ever use this company
I have never had a problem with Amazon deliveries with any other company Then they switched to CTT and I may as well not bother ordering anything as it never arrives I have given them satnav coordinates and sat outside my house several times and then get a notification that the package has been delivered which is a lie When I call the courier back he is rude and them bangs the phone down Terrible terrible service that should have zero stars Please Spain stop using this company
Dave
6727 reviews
N/A
8 months ago
This company should be banned from
This company should be banned from trading they are dishonest fob you off with lame excuses about insufficient address details and a new one today could not deliver due to unavailability of one time password what a joke it s just so they can offload your package at a convenient for them drop off point If zero stars was an option that s what they d get Diabolical service don t use
Amardip Prasad Jaiswal
6727 reviews
N/A
8 months ago
Without delivering my order they put it
Without delivering my order DS605569912PT they put it delivered I tried to complain on the 351210471616 the lady on the mainline says she will transfer the call to CTT Expresso nobody receives it I used different channels to complain but nobody has responded yet I went to Algueir o Mem-Martins CTT nobody cooperates they just provide me the number 351210471616 to make complain but nobody in Expresso picks up the call Amardip Jaiswal 351-920015616
Walter Kafritsas
6727 reviews
N/A
8 months ago
This company should not be allowed to
This company should not be allowed to work as a carrier They indicated a parcel as delivered that never arrived Multiple attempts to contact them by phone and email have not worked The complaint form on the homepage is also not followed up A lot of time wasted money thrown out the window and nothing more There should be no star for this
Mathilde Da Silva
6727 reviews
N/A
8 months ago
Have you trained your delivery drivers
Have you trained your delivery drivers to press a doorbell
Joann BC
6727 reviews
N/A
8 months ago
This is make me depressed
This is make me depressed The messenger said I already receive the parcel but I never received any parcel the staff are lie and this is really make me so depressed I bought a lot of things in Temu and Temu used ctt express to send my items that I ordered but no one will helped you This is a big scam those repartidor I want to know who delivered my parcel why you have to say I already received the parcel but I never received Don t ever trust this ctt express again
Daniel Wilcox
6727 reviews
N/A
8 months ago
1 is far too high a rating for this pathetic excuse for a service
1 is far too high a rating for this monumentally pathetic service I get a lot of deliveries and as soon as I see CTT Express are involved I know with a probability in the high 90th percentile it s not going to be delivered and involve inconvenience for me Excuses given Address doesn t exist Cannot access address Customer was not in I was and anyway how can these idiots deliver to an address that doesn t exist to find I am not in Customer did not answer phone Other methods of avoiding delivery Customer requested to pick it up The why did I pay for delivery Customer requested to use pick up box Total pile of s t
Flame Crystal
6727 reviews
N/A
8 months ago
Still a rubbish company
Still a rubbish company They send you an email to let you know your delivery will be with you 15th So you cancel plans so you can wait at home 15th Then they try to deliver on the 14th and if you are not home they will take your parcel to a parcel shop CTT even disputed their own email What a joke of a company
Mohammad RAEF
6727 reviews
N/A
8 months ago
Disaster
Horrible service Old website without any featureClient attention service just disaster Not at all recommended zero zeroThey can check their system recorded conversations that how they employees hang the phone on me and how they were giving me wrong numbers
Jeans Blond Dromedar
6727 reviews
N/A
8 months ago
I contacted them 3 times TO CHANGE THE
I contacted them 3 times TO CHANGE THE ADDRESS OF DELIVERY They do not answer they do not react Now they want to deliver to me on a Saturday and I am on vacation From my side I used email their internet site It should be forbidden to use this service Completely useless I will complain to the company where I bought the items Its just a pullover - thanks to god This is not real