Cuckoo Reviews

Great friendly service with no problem

Great friendly service with no problem getting issues sorted

Fabulous service

Fabulous service if you ring they answer your phone call straight away and sort any queries out very easily and quickly 5 star customer service

Excellent service

Solved my issues really quick and were very polite

Changed from Zen to Cuckoo

Changed from Zen to Cuckoo Speed is the same and the price for cuckoo is less No engineer required as have FTTP The customer service at Cuckoo is excellent and also very fast even via email which was answered in 20 minutes on a Sunday morning Whilst I choose to use my own mesh system Cuckoo provide an Eero which is better than most

Only been live for a day and already

Only been live for a day and already the speed is massively better the signal reaches much further than any broadband iv been with previously Amazing customer service to when requiring help setting it all up

Cuckoo broadband has been the most

Cuckoo broadband has been the most reliable broadband I have ever had I can sit at the very end of my large garden and still have perfect signal and speeds over 400mbps even at the end of the garden Indoors its over 900mpbs wether using their own speed check app or more independent ones the results are always the same reliable low ping and great upload and download speeds The eero mesh routers are simple to set up literally plug in download the app on your phone and away you go You can use Amazon speakers to extend the range of your WiFi aswell Their customer service is something that cannot be compared against Whereas most companies don t care anymore about wether a customer stays or returns Cuckoo do They really treat their members like one of the flock and it s a pleasure to be a customer Cons gift card rewards should be faster would have came in handy for Christmas Pros super speeds super reliable super customer service Recommendations you should bring out a little reward for customers who stick around as there s not much to reward loyalty yet there s always an offer to reward new customers at most places you should give the customer a twig every time they pay their bill on time and in full Once they have 11 twigs enough for a nest maybe you could send our a Google nest as a reward Quite fitting wouldn t you say Cuckoo nest twigs then Google nest as reward It is as if it s meant to be

I needed help connecting to Cuckoo

I needed help connecting to Cuckoo broadband for the first time and I was patiently and skilfully talked through to a successful connection by Shane He was clear friendly and calm and made the process so easy

My wife and I just moved to the UK and

My wife and I just moved to the UK and we were looking for broadband recommendations from a bunch of friends After some deliberation we decided to use Cuckoo as our ISP and we re so thankful we did The service is absolutely fantastic - we had an issue with our ONT and all I needed to do was to make 1 call to Cuckoo and they took care of the rest The staff were very friendly to chat with and they gave me regular updates about how the reported issue was being dealt with When our connection did finally go live we were more than happy with its performance - the speeds are great the eero router works like a charm and everything s as good as can be I can wholeheartedly recommend Cuckoo as a broadband provider

All seems to be going ahead nicely with

All seems to be going ahead nicely with Cuckcoo-Broadband