Based on authentic user experiences
Simon Paige
6731 reviews
N/A
9 months ago
Don t bother
Ordered from them over 2 weeks ago and still not had my delivery Really poor service I will not be using them again
Cathy Natoni
6731 reviews
N/A
9 months ago
Disappointed in quality and return policy
I ordered the Cat Grass Teething Stick in January and it took over 3 weeks to arrive The date on the bag was 2023 10 18 which to me meant it had expired The company claims that was the pack date They smelled old and my cats had no interest at all in the sticks Also the log size was more for a dog than a cat being 3 long x 3 4 in diameter Too big for a cat s mouth The company would not let me return my order for being dissatisfied Returns are only if the package was damaged
Kat
6731 reviews
N/A
9 months ago
Misleading Claims to ship from US but mine is not
Placed an order on 9 30 and have not received it Website states the 2 items i ordered are shipped from the US warehouse however the tracking states it shipped from the Netherlands and hasn t updated since 10 16 I reached out to customer service for a refund because it is the 26th and still hasn t reached the US I also pointed out it shouldn t even be coming from overseas because the website states it would ship from US warehouse The response was it s still in transit and they were out of stock in the US so it shipped from overseas Had I known that when I was ordering I would not have purchased Very misleading and very disappointed They said if I don t get it next week they ll refund but I don t even want it anymore and I m certainly not giving this to my cats
Dissatisfied Customer
6731 reviews
N/A
9 months ago
Scammy slow refuse to pay return shipping
items shipped out late and took an unreasonable length of time to arrive When they finally arrived the packaging was crushed and one food item was all in Chinese with no English labeling It was also clear items were grossly overpriced for the amount provided Cuddles Meow refused to pay return shipping costs despite its website claims of money back guaranteed and trust is earned Needless to say they did not earn my trust
Ella Reynolds
6731 reviews
N/A
9 months ago
TERRIBLE
It was misleading and took about 5 weeks to arrive for a comb I could fly to Egypt and back 4 times in that amount of time My cat had no interest and just walked away It didn t even collect the loose fur and fleas
wazzabogh
6731 reviews
N/A
9 months ago
Not recommended at all
Expensive productsLong shippingI ordered 5 products the only one my cats care about is a scratch mat which was ordered by accident on the wrong size the smallest Contacted customer service no return no help at allI ll just order on amazon or any other website with a return policy which isn t completely non sense