


Culligan Water Treatment Systems Solutions Water You Love
Based on authentic user experiences
mario
6730 reviews
N/A
5 months ago
italian company not very serious
Good morningMy name is Marco TognacciI am writing to you the following I have a drinking water treatment plant installed in 2014 by the Culligan company based in Bologna Italy at the sink of the house With this company I have no existing maintenance contracts or subscriptions I am contacted every year to decide whether to carry out maintenance consisting of changing filters and checking purity This year after deciding to do it we had agreed with the Culligan company to carry out the intervention on 16 03 19 Due to the COVID 19 events I was contacted by phone by Culligan who canceled my appointment A few days ago the same company received the invoice for the canceled maintenance intervention Now I tried to contact them in different ways explaining that the intervention in question has not yet been done without having any answer Furthermore I wonder if it is legitimate to create invoices that do not correspond to reality therefore I would like to ask for your help that is I would like to receive your intervention in my favor in the immediate request of the service that has not been performed maintenance or alternatively a confirms that the invoice is canceled Thanks
Lisa
6730 reviews
N/A
5 months ago
I worked for the company
I worked for the company in the customer service department for a short time in Windsor Ct The office manager was a bully who yelled at you every day for no apparent reason And at my age I was ashamed to be working for her I thought I d be retiring with them I was petrified of this woman I was constantly reminded that she was and I quote Don t forget who the head ni a is and that she is the number one c-nt This is her daily vocabulary folks Scary She d be screaming this in my face and pound her fists on the desk Just sad She was not very nice with the clients either when she spoke to them She was quite delightful when her manager was there though Hmmmm Even though he was only there 2-3 days per week for 2-3 hours per visit Even sadder I was denied unemployment when I left due to her behavior because I tried to make it work for a grueling 6 months and that i didn t leave sooner Hmmmm I also have texts from other employees about her behavior but unemployment didn t care apparently Bad juju I should have listened to the reviews but I desperately needed employment My advice don t work for them and don t do business with them Sadly they ll brush you under a rug as they do their employees Fyi after I left the other two customer service representatives one of which replaced myself quit within two weeks of my departure They couldn t take her wrath She then only had one representative who worked at a satellite location I felt horrible for him So please run far and run fast
Grant D
6730 reviews
N/A
5 months ago
Shambolic company
Shambolic company We ordered a bagged water machine for our office The equipment that arrived was battered and bruised - to make things worse it didn t work We contacted them to request a replacement to be told they are no longer doing bagged water and will send a new machine that works with bottles For clarity we rang half a dozen times to report this issue In 3-4 months we received a machine that didn t work waited for months for it to be replaced and it never was then waited for 2 months for it to be picked up Genuinely shambolic - and the people we engaged with both via call and email should be embarrassed A simple google will provide you with more credible alternatives
Max
6730 reviews
N/A
5 months ago
Used to work for Cullligan UK for a
Used to work for Cullligan UK for a short period of time when a water company i used to work for was bought by Culligan UK Their management are nothing but a bunch of liars who was feeding us lies about the business as usual They made all employees redundant except engineers whom they treat like animals in captivity Theres no support for engineers Culligan don t know what equipment is out there They send wrong parts equipment to client sites along with incompetent engineers who turn up after a minimum of 7 working days and end up not being able to repair equipment causing more misery to a client Their engineers are having to call their main phone line to get technical advise on equipment they were sent to repair In a nut shell this is a sales oriented company that treats well only their team of salesmen who bragg about new sales made on LinkedIn while their engineers and clients are having to struggle
Wendy Trenchard
6730 reviews
N/A
5 months ago
THEY SUCK DO NOT DO BUSINESS WITH THEM
Albany NY I bought an RO system ran just to the kitchen sink The tech came on a Friday afternoon Saturday night I went down and saw all this water on my basement floor A slow leak so I waited until the next day and reported it to the salesman and 24 7 service along with the fact that I had purchased an extra set of filters which were not left NO ONE CAME TO LOOK FIX THE PROBLEM So on Monday morning I hired my own plumber to fix it a nut which was loosened by the tech and not tightened enough and BLOCKED this company from my phone If they don t care to hear me then I DON T CARE TO HEAR THEM ASKING FOR PAYMENT They are incompetent and thieves I ignored them for 2 years and then they brought me to court Because I didn t respond to the courts I lost out and had to pay them THEY SUCK DO NOT DO BUSINESS WITH THEM
EB
6730 reviews
N/A
5 months ago
Avoid this company at all costs
Avoid this company at all costs I am only giving this company 1 star because you cant score any lower We purchased a hot water tap from Water Coolers Direct who were then bought out by Culligan We never had any problems with the previous company but in February after the takeover our tap was serviced and started to leak when we eventually got an engineer back he told us that the seals had perished and that he would order the part fast foward 6th June 3 incorrect parts later numerous calls each week as well as emails and today the engineer has arrived only to tell us the wrong part has been sent again now we have been given the customer care contact email address WHAT A JOKE avoid this company at all costs
Arcade Hair Salon
6730 reviews
N/A
5 months ago
Horrible service
Avoid this service at all they will try their best to sing in quickly The rest they will let you down I am already 1 month still waiting for a response I spent time and money as the delivery took long more than 2 weeks intalation started after other 2 weeks missing a part so my entire wood floor was floated which I had to pay to replace the floor Horrible service
Robert Adamson
6730 reviews
N/A
5 months ago
Quick Professional Courteous Service
Quick Professional Courteous Service Thanks Leanne BellCustomer Service ExecutiveWaterlogic Robert Adamson Kerr Compressor Services Perth PH2 8DF
Joshua Ellis
6730 reviews
N/A
5 months ago
We have had a delivery today from Dave
We have had a delivery today from Dave Green who was a very courteous man He delivered the water to our upstairs office He was a friendly person Top marks for delivery
Helena Bradshaw
6730 reviews
N/A
5 months ago
I spoke to Simran in the customer
I spoke to Simran in the customer service team this morning about a fault with one of our water boilers He was extremely helpful locating our account location and has organised for an engineer to come out to resolve the fault within 6 days Very pleasant and friendly