Based on authentic user experiences
Mary Mayer
6732 reviews
N/A
8 months ago
I wouldnt even give a 1 star review but
I wouldnt even give a 1 star review but one had to be selected to write a review I have ordered items from the website and when these arrived they were not as advertised After calling for over a week with no answer to emails or phone calls which was blamed on no wifi being available not good for a new start up company I was told a replacement would be delivered The replacement had to be chased again and when it arrived it was not as described on the website I asked multiple times for my refund to be issued in full and the items to be collected and had communication on and off with Cure fix No one is ever answering the phone just occassional replies to emails at times and these are very rude and contracending I do not trust that my refund will be issued in full after being treated very unprofessionally by Curefix and to be told I HAVE TO OBIDE by Curefix rules There is no customer service or care displayed by Curefix To be treated so indecently by a Company that just started trading gives me no confidence that this is a legit company with correct procedures to follow in place in line with Trading Standards Curefix clearly do not put their customers interest at their top priority Some serious training needs to be given to whoever is managing the customer service I am hopefull I will be issued with a refund in full after this review has been acknowledged
Harry Browne
6732 reviews
N/A
8 months ago
CON MERCHANTS AVOID
Absolute shambles no delivery no communication eventual promise of refund still no refund 4weeks later phone numbers listed not avialable absolute fraudsters AVOID at all cost
Mr Matthew Johnston
6732 reviews
N/A
8 months ago
Shocking bad
27 06 24 - Shockingly bad They said an order would arrive in a day or two Over a week later and no goods They don t answer the phone don t reply to voicemail don t reply to email and don t reply to webchat They did take the payment though and now I am struggling to get a refund If I to get my money back I will add that to the review But I would avoid this supplier and go elsewhere 10 07 24 - Still waiting for a refund Following my earlier review I received an email from them offering an urgent refund I won t share the whole content of that email at this time but the refund has not appeared There is still no answer on their webchat There is still no answer on their landline and no reply to voicemail No replies to my email either If the refund turns up in a day or two I shall update this review accordingly
Gary Thomson
6732 reviews
N/A
8 months ago
Has to be worst online store ever
Has to be worst online store ever Item I order was said to be in stock and 3 day delivery window I got email saying item was not in stock and was due to come in that week Yet on website it was still in stock After a week I emailed to ask if had been dispatched yet I was informed still not in stock and they were chasing up the supplier daily After another week I sent yet another email asking to be refunded to which there was no response when I did eventually get a response they blamed Wi-Fi issues at their end They then informed me item was in stock and if I still wanted it I asked if it could be dispatched asap they than took another full payment out of my bank After another week I emailed once again asking for a refund to which they agreed I m am now 6 weeks in and waiting to be refunded for both payments and have had to contact my credit card company
Leone Summers
6732 reviews
N/A
8 months ago
Just bad reviews
It s no surprise to me that there are only bad reviews for this company Absolutely appalling customer service it left a bad taste in my mouth My wife and I have been ignored constantly with our concerns and receive little to no response back to our phone calls emails At this point it just feels like I m arguing with a robot and not an actual TRAINED human being I should have looked into the legitimacy of this company seems like a scam to me AVOID AT ALL COSTS THEY TAKE YOUR MONEY AND REFUSE REFUNDS AFTER DELIEVERING THE COMPLETELY WRONG ITEM
Tracy McEvoy
6732 reviews
N/A
8 months ago
would not recommend
Placed an order was told 2-3 days a week later nothing the phone number keeps disconnecting Trying to get a refund but no luck Do not use
Bricklaying subby
6732 reviews
N/A
8 months ago
Avoid this company at all costs
Avoid this company at all costs I wish I had seen these reviews b4 I placed an order as I ve had the exact same bad experience I ve contacted my bank to get a charge back on the goods 200 wasted and now can t order from somewhere else till mid November when I should get the refund AVOID AVOID AVOID Curefix
B Thomas
6732 reviews
N/A
8 months ago
If I could give 0 reviews I would
If I could give 0 Stars I would As many other people have said this company do not delivery or refund but happily take your money I have been waiting for a refund that has never appeared for a product I bought which allegedly got lost in transit I ve reported to Trading Standards and also raised a dispute with my bank I RECOMMEND YOU DO NOT ORDER FROM THIS COMPANY I wouldn t want this to happen to anyone else
lowfieldaol com
6732 reviews
N/A
8 months ago
Absolutely awful
Absolutely awful Goods not delivered that were ordered back in August 2024 and I m still waiting for a refund Numerous promises No action I d advise against using this firm
Ann McEvoy
6732 reviews
N/A
8 months ago
Keep away from curefix and all known
Keep away from curefix and all known associates Ordered goods of 200 00 on 25 th of November and repeatedly emailed for an update to only be ignored Numbers do not connect Total waste of time they should hang scammer heads in shame fleecing an OAP Do not buy anything