Based on authentic user experiences
cotier
6734 reviews
N/A
6 months ago
Bad Quality disrespectful customer service
Product receveid with deffects When I asked for a refund or exchange they refused and then stopped responding i send pictures Final product with a strong smell of chemicals that smells the room even after several washes Quality 3 10Custormer service 1 10I also sent 3 reminders over 2 months without any return
Marc
6734 reviews
N/A
6 months ago
After 3 orders do not recommend
First order I made 2 playmats no problem 2nd order 2 playmats the image is tilted not aligned with the edge I contacted the customer service they answered after a long time and sent me new playmats But they had the same problem Finally they refunded me 3rd order 2 playmats the image is not centered it is shifted to the left I contacted their customer service but no answer after 1 week I wrote an email to the adress info custom I got an automatic answer Messages to this address will not be answered In a nutshell quality is random can be good or really bad Customer service is almost non-existent
Alex Popescu
6734 reviews
N/A
6 months ago
Amazing experience
Amazing experience The customized playmat arrived within a few days The quality is superbe and the colors are brilliant 10 10 recommended
Lars Kuhlmann
6734 reviews
N/A
6 months ago
Ordered Twice great products and service
I ordered playmats twice here already The first time I had a small misprint on the mat where I assume that the mat was moved while being printed I sent a picture and got an answer within a few hours We redo that I got the replacement only a few days later without any additional charge or inconvenience The quality is great you should send in high quality pictures tho and you can wash the playmats by machine 10 10
luca
6734 reviews
N/A
6 months ago
Customer Service inexistent
Customer Service inexistent I asked less than 1 hour after to cancel an order sent multiple mails and they didn t answer and proceeded to mark the order as sent the next day 1st EDIT 08 October 2024 They refunded me completely for the shipment i asked to be deleted so the customer service is slow but they re a serious company