Custombobbleheads Reviews

YOU MUST MAKE SURE THIS COMPANY HAS A

YOU MUST MAKE SURE THIS COMPANY HAS A PHONE NUMBER AND CALL THAT NUMBER Scammers are simply creating A fictional website that s very similar They scammers are based out of the states They will take your money and you will not receive anything you will receive a receipt but from that point on you will not hear from them again

HOW DO YOU STUFF UP SOMEONE S RACE

I ordered this bubble head back in October 2020 for Christmas 2020 the first one was lost in transit apparently I have just received my second order which I had to pay an extra 25 for shipping and they have completely stuffed it It looks cheap and poorly made The beard looks like it s been scribbled on with a pencil And to top it all off it s white My friend whom I had this made for is black HOW DO YOU MISS A PERSONS RACE After all the drama of getting it in the first place I cannot be bothered sending a back and my friend has accepted it with my apology

Terrible item not what was purchased arrived damaged and customer service was terrible

Ordered a bobble head the non bobble head arrived very damaged box was wrapped in a bag and looked as if it has been kicked from China to Australia All of the previous reviews are correct Terrible customer service

I placed an order and did not received

I placed an order and did not received any confirmation email Tried to call and email them multiple times but there is no asnwer

Do not buy

My original purchase was okay The second one is not The woman has a witch s nose with a big bump at the end I complained and was told they do 3D Cartoonization there s no such word No apology No refund No recommendation from me Beware

Horrible product and the worst customer service

Horrible product and the worst customer service ever The doll looks nothing at all like the photo I sent them there is no resemblance to the person at all They constantly ignored or missed my requests for changes then ended up going to final production off a proof they had not even sent me for checking Even though I could evidence through the chain of emails that the errors made were on their part they refused to provide any refund or correct the product unless I paid an additional charge absolute fraudsters and scammers I even have an email where they flat-out bold-faced lied to me For a company that claims to be Australian it would seem from their emails that English is likely a second language Don t go near this company they are an absolute disgrace

They use a scam courier company AVOID

Ordered on December 4th Paid express delivery These guys use Needletail Logistics for their delivery The courier company send you multiple emails saying that the address is wrong or that they attempted delivery A quick google search will reveal all you need to know about the scam courier company Contacted bobbleheads who said they will send the package directly when it has been returned That could be months from now Ordered this product over a month ago and still no end in site DO NOT USE custombobbleheads com au

SCAM ALERT

SCAM ALERT Never received my order All I get are fake emails asking for the same info and telling me my delivery failed I ll be taking this up with consumer affairs

Don t waste your money

Shocking they have such a high rating on TRUST PILOT They have a great idea a great artist but form the artist to the final product the process just goes downhill and the final outcome is just disaster Don t waste your money