Customboxesco Reviews

SCAM company - AVOID

As others have already mentioned this is a scam company They also go by the name designmediaservice Took my money and then when I called up and said my name they would actually hang up on me Avoid at all costs just a big scam

Horrible customer service and extra custom charges

Before placing the order they were extremely quick with quotes etc but after that its been a nightmare They don t tell customers that their labels will be shipped from Pakistan so in addition to the payment to the company you are also stuck with paying off the customs charges I have been trying to contact the for over 2 months now and nothing Avoid at all costs better to pay slightly extra and get your work done from a reliable company

Decided not to proceed with quote

Decided not to proceed with quote and got constantly harassed by email following up on my quote If someone doesn t reply after the 5th email you would get the hint Not these guys

Became suspicious and decided not to proceed with quote

I had exactly the same experience as described below I spoken to them a couple of times as they contacted me to discuss my requirements I felt pressured to pay there and then over the phone After looking at these reviews I have wisely decided not to go ahead and do business with them They have called me over 20 times in the last week from various numbers which I have blocked and emailed me I urge you to take your business and hard earned money elsewhere

Avoid this scammer

Avoid this scammer Most of the content and photos has been illegaly copied from other websites Also owns custompaperbagco which website has been copied from well known UK printer as well Stealing content and photos from other websites it s a criminal offence

I used them once and the experience was

I used them once and the experience was super-bad They keep on ringing your phone like Indians do

Go elsewhere

We ordered 2 5k units of boxes in which they split up our boxes into 5 different shipments without telling us I can only assume this is due to delays in creating the goods This caused panic and confusion amongst our warehouse I questioned and enquired for the number of units that were packed but never received a reply The company site and initial enquiry implies that the boxes are made in the UK and delivery will be prompt and straightforward which is far from the case according to the tracking provided and customs invoice they are made in Pakistan Weeks after placing the order we re still missing 665 pieces and i m being passed around the houses for gain any insight onto whats gone on I was having to go on live chats everyday and still am to get to the bottom of this I will not be using this company again for any future orders

Will Never Use them Again --

We ordered some boxes and payment was made half on order and half on what turned out to be first batch We were promised all sort of things -- The rest of the order comes in dribs and drabs over many weeks leaving us to keep chasing all the time Seems very suspicious to us for some reason The boxes are made in Pakistan Still waiting for the full order Will not use them again

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY I placed an order for 1500 boxes and labels They arrived quickly but are all black and white and the quality is terrible I called to get rectified and the guy that I dealt with conveniently has left and the CS that answer have put the phone down 3 times and now wont pick up my call at all Please do not order from the company Shocking service quality and business practice