Customfitguards Reviews

Avoid - no customer service at all

Took forever to come - emails not answered and had to chase constantly When finally arrived there was no case No answer on telephone and emails not answered I hope the the electronics dont go wrong bluetooth model as I have no idea how to get any response from the company

Avoid - awful build quality and service

Terrible build quality and repair times take months I was bought a pair of the electronic guards for shooting and they have broken three times They always broke well within a year of purchase or repair The first time the electronics broke and it took MONTHS to be repaired and returned The second time was the same after less than a year of use and they asked me to upgrade to a new model and charged me 50 It took weeks to turn up and broke within six months this time the plastic fascia broke off while performing a routine battery replacement I asked them to suggest a solution and instead of offering a free repair on what was a de facto new product they asked if I had dropped them and offered only to cover postage Other reviews here bear out my own experience DO NOT BUY THIS PRODUCT Sad that a British company can t produce a quality product and support it but don t waste your money unless they make the effort to improve their build quality and post sales service by some margin

Avoid

Avoid unless you re happy for no customer service and for faulty products that take insanely long amounts of time to fix Shocking treatment of customers and seemingly no one at this company cares

Why not to buy Customer Ear guards

Please anyone thinking of buying these ear defenders for shooting save your money and go somewhere else I am now on the 2nd lot the first lot cost me 300 and when they broke I paid another 123 for the repairs They sent me a new set of ear plugs that not only don t fit very well they have also now broken after less than 6 months Just do yourselves a favour and go to another retailer 423 down and just 2 useless pieces of silicon to show for it

Disappointing After Sales

Lasted 4 years then the components failed Returned them at my cost fair enough to be told it would cost me another 180 to repair but no warranty would be given on the repair Or I could purchase another new pair with 15 off I asked for them to be returned and they told me they would invoice me for the return postage Don t bother keep them I m pretty disappointed to be honest they are not cheap by any means I would recommend you buy a set of Swatcoms with your hard earned money they will be cheaper than CFG s and they will probably last longer Even if they fail you get a 5 year warranty on the components After 5 years it will cost 70 to repair which will also come with a warranty I don t normally leave reviews but I felt I needed to in this case

Don t buy the cf digi ear defenders

Do t buy from the I purchased a pair of cf digi ear defenders in 2016 after approx 15 months and out of warranty they stopped working the repair cost me 88 approx Since then they have been in twice for repairs each time costing me 90 and the last time they broke was 20 months ago it took them 3 months to return them They have now stopped working again I am in considering now binning them and using another company If there product is so good why don t they have at least a 3 year warranty

Good service and fit of my c f

Good service and fit of my c f auto hearing protection Once made got a speedy delivery from them

Fantastic service

Fantastic service Their operative came to my home and took impressions in a few minutes I received regular emails regarding the manufacturing process Arrived well packaged and they are super comfortable and super quiet Highly recommend for motorcycling

I have had custom fit guards motorcycle

I have had custom fit guards motorcycle ear plugs for 2 years great fit and the service was excellent as was the after sales so good just ordered another spare pair