Customphotowallet Reviews

Do not buy

Do not buy I bought a Spotify plaque the song name came incorrect and the length of the song was incorrect l it was also printed on cheap plastic and not glass and came with a stand that does not stand up I never usually review items but this is shocking and a waste of money They refuse to fix this issue or refund me even when I have shown them a preview of what they promised me and identified the inconsistencies in the product

Really nervous now

Really nervous now I ordered a pictured moon light almost two weeks ago for my mums birthday present which is tomorrow and its still not arrived Now I ve checked the reviews which I should of done beforehand im really nervous whether I m even going to recieve this and what condition its going to be in Either way the vip is useless as its taken so long to arrive i won t be able to give it to my mum on her birthday and it was a special item with my grandads picture on who s passed Update Finally recieved it and sadly not good news Box damaged and dinted Its absolutely tiny and cheap plastic with bits of plastic hanging off all over it The picture is barely visible Do not order from here absolute disgrace

Avoid

Ordered a spotify glass light and a custom card it came 2 weeks late and the card was missing It s a cheap piece of plastic it s also from china avoid this company and read the reviews utter scam artists

Would give zero if possible

Would give zero if possible Crappy product rubbish service No refund for complete rubbish

Complete rip off

I ordered an item on 31 10 for a birthday on 12 11 Received an email from royal mail on 7 11 stating it was on the way etc As of today I still do not have the item I purchased at a cost of 65Despite numerous emails between someone called daisy and myself I am simply being told I have to wait for it to be deliveredNumerous excuse from them1 it the carrier2 it s royal mail3 we are sorry but 4 we are doing our best5 our website says But yet when I send them screenshot of Thier website they ignore it or skip round the issue Etc etc etc I requested a refund for which they refusedI may be able to give the person the gift that was intended for thier birthday as a Christmas gift with any luckI would avoid this company at all costs unless you want to spend money and have no idea when you will get what you paid forUpdate 23 11 2022I have now received emails stating that the item is with royal mail and been giving a tracking numberCannot track it via the email and upon calling royal mail surprise the tracking number does not exist nor does the parcelI can only assume that the company have forged an email from royal mail to try and get rid of me They offere a 25 refund once the item was delivered but if I never recieve it am I simply to write off 75 as having had the pleasure of corresponding with them PLEASE DO NOT BUY FROM THIS COMPANYYOU WOULD BE BETTER BURNING YOUR CASH

Should ve read the reviews

Should ve read the reviews The quality is horrible I bought a photo wallet The print job is decent but the letters on the back are too tiny to read I got my daughter the keychain with the song and the photo which was scratch all over the acrylic with no backing over the photo so if it gets rained on the photos as good as gone And thirdly I bought my brother a card for Christmas with a photo of him and his son with a song and it is bent The resolution was a 10 discount off my wallet and I was told that the film is what s causing the scratches which I m an intelligent woman I was hoping it was the film but then I took it off I would ve loved it if the film was causing the scratches but they weren t There was also a sticker on the front that I could not get off and the only way to get it off was to soak it but with no backing on the back of the photo I had to use my finger nail So that may have caused scratching but I try to be as delicate as possible These gifts were very important to me It was about the sentimental meaning not the money Now I have no gifts at least not the special gift they look real crappy and I think I would be insulting to the person I would give them to

DO NOT BUY FROM HERE

Annoyed isn t even a part of it ordered a personalised wallet for my partner at beggining of month be delivered 5-7 days qnd today the tracking updates qs been returned to sender they didnt even try to deliever it qnd can t get in contact to get a refund DO NOT BUY FROM HERE

Made an order for 2 personalised items

Made an order for 2 personalised items on the 5th of December Website states 4-7 business days for the order We are now on the 15th business day and still not received anything Unless by a miracle it comes in the next two days that will be 2 Christmas gifts that won t be here Emailed twice and just been told it s at customs and it has not updated or changed for 7 days now Said the delay is due to covid but I fail to see how that is relevant now as every service is back to normal now Why state on the site 4-7 days for an other when in fact it is way longer than this Not happy at all