Based on authentic user experiences
Rebecca Couto
6724 reviews
N/A
6 months ago
MY MONEY WAS NOT SAFE WITH CUTX
CUTX unilaterally and without warning took thousands of dollars of mine to satisfy my husband s separate credit card debt This happened AFTER CUTX had assured me that it understood that the money in the account was my SEPARATE property as it had been raised in a GoFundMe after my husband s death and that the debt was his separately It s hard to describe the inappropriateness of this violation but let me be clear based on my experience MONEY IS NOT SAFE WITH CUTX
Powell Wealth
6724 reviews
N/A
6 months ago
4 months w new account and several bad experiences
I opened my account about 4 months ago and I ve already had a few terrible experiences with CUTX They re inconvenient for travelers with only a few locations They have extremely poor customer service As a result of fraud done to my account I learned my cash is NOT safe nor protected in my CUTX accounts It was impossible to transfer a large sum of money more than 1k via zelle from my account Not a good experience with this bank
matt
6724 reviews
N/A
6 months ago
Wait times Hold times and untrained employees
I just needed to wire 1300 and I have currently been on the phone for 27 minutes I figured while they are wasting my time I will vent a little They have steadily gotten slower and worse over the last few years They constantly have new employees that are undertrained both on the phone and in the branch
Miller
6724 reviews
N/A
6 months ago
Unsafe
Every bank will protect ur funds except this bank If u bought something using bank of America from a company and return it BOA will make sure u get ur money back but CUTX will not help u out Very lazy bank
Piyush H
6724 reviews
N/A
6 months ago
Excellent Service and Seamless Auto Loan Experience
I recently worked with CUTX and their outstanding auto loan officer Allan Weiss to finance my vehicle Allan provided exceptional service guiding me through every step of the process with professionalism and care He not only made the experience smooth and stress-free but also secured me the best rate available for used cars at 5 45 I highly recommend CUTX and Allan Weiss to anyone looking for great service and competitive rates