


CXIX | Designer Dancewear | Hottest Pole Wear | Most Loved | UK
Based on authentic user experiences
Maria W grzynowska
6727 reviews
N/A
9 months ago
The customer service is not responding
The customer service is not responding at all I have written four messages related to a refund but I got no answer Seems that they don t care about their customers or don t want to pay money for a returned order Avoid at all costs
Bonnie B
6727 reviews
N/A
9 months ago
HUGE LET DOWN IN YOUR QUALITY CONTROL
If there was a zero I could of given CXIX ZERO It started with my experience shopping a pair of classified crossover bra bottom online The bra arrived and non-padded apparently they are faulty items cause on website it s clearly saying PADDED I ve contacted customer service on 21st January 2023 and they agreed to send replacement so I was okay waiting the replacement parcel finally arrived on 22nd February Opened the parcel and it was another pair of NON-padded ok so I contacted customer service again and got promised that all non-padded ones were removed from warehouse and correct replacement will be sent again Ok so I kept my cool and waited for another few weeks And on 9th March 2023 I finally received the replacement parcel and they are the NON-PADDED FAULTY ONE AGAIN Are you serious that you ve been keeping sending me faulty bra for THREE TIMES ALREADY Are you able to post me the correct item Please value our precious time and STOP TROLLING ME
Holly
6727 reviews
N/A
9 months ago
Withholds refunds against customer rights
I don t know what s happened since the rebrand but I ve returned 2 orders and had to fight for the whole amount to be refunded back to me They tried to keep the shipping cost on the first order claiming it s because it s a service I used I cancelled within 14 days so I m due the full amount They also make you pay return shipping on top which is all a bit cheeky considering how hit and miss their sizing is The other order had deductions taken out the refund even though I spent enough for free shipping I asked for a breakdown because they don t send any explanation of how they worked out your refund and let s see what they come up with this time Cxix used to be a decent company not sure what s happened since the rebrand
Lotty van Doornik
6727 reviews
N/A
9 months ago
Wow no costumer service
Wow wish I had read the reviews here earlier I have issued a refund but no sign of them anywhere No confirmation of receiving the parcel no updates whatsoever Still waiting
Kelly Patton
6727 reviews
N/A
9 months ago
Always outstanding customer service
Always outstanding customer service Great with communication and always helpful Thank you
Laura Cream
6727 reviews
N/A
9 months ago
Fantastic brand
Fantastic brand amazing quality clothing and beautiful pieces
April
6727 reviews
N/A
9 months ago
Good for plus sizes too
Got spme very cheap separates in the sale loads in stock in larger sizes nice to see inclusive sizes in pole
Lesley Jackson
6727 reviews
N/A
9 months ago
Amazing quality and always new and
Amazing quality and always new and fresh styles to get
Reina Moriarty
6727 reviews
N/A
9 months ago
Best quality pole wear
Shocked to see such awful reviews - Cxix are my favourite pole attire brand I ve been wearing their pole clothes almost exclusively for years now and am extremely happy with the quality design how quickly they deliver and customer service I love that it s a brand created by dancers for dancers They really understand where you ll need more coverage or which parts you d like to showcase 5 from me all around
Jamie
6727 reviews
N/A
9 months ago
CXIX produces great pole wear designs
CXIX produces great pole wear designs made out of top-notch fabrics I love everything I have gotten from them