Cycfitness Reviews

Can t fault the service

Ordered a dual hook ez bar for a cable machine after ordering from another company which didn t bother to send me a confirmation or dispatch notification despite being paid through PayPal and finding out that they weren t UK based despite using a UK website address I am in dispute with them now What a difference with CYC fitness Whilst the same bar was more expensive I was highly impressed with the service I had a order confirmation and invoice in minutes after ordering and in no time at all I was informed that the bar was dispatched and had the tracking number and it arrived at mine within 24 hours of ordering and they are UK based The bar itself is perfect and is of solid construction and just what I was after I wouldn t hesitate to order from them again should I need anything All in all excellent and it s true you get what you pay for

Quality products good price great service

I ordered a 10-25KG dumbbell set and vertical rack What I got within a few days of payment was a very well packaged superb piece of gym equipment that fits nicely into my home gym The dumbbells are iron coated in rubber excellent quality great presentation The vertical rack is steel very well made and well worth it I looked at a lot of companies and on line sites for similar products but this is by far the best quality best priced item and having never used this company before from this one purchase I would not hesitate to recommend them to anyone

Exceptional service

Wanted some items for a small home gym Found Gary purely by a web search as we wanted someone local to us and so pleased we found him Large showroom with lots of equipment Gary talked us through our needs and recommended specific items No hard sell and excellent value for money Delivered and fitted by two of Gary s team - arrived on time and took no time in setting everything up Tidied up too Really impressed and we wouldn t hesitate in recommending Gary and his business

Top grade customer experience

CYC were delightful to work with We got an FT2 package which is a rare piece of kit nowadays at a very fair price I had a great experience Clear communications clear invoicing responsive great customer service Could not ask for more Easy Simple And installation day was done in less than 4 hours by a lovely chap called David who also demoed how it works The product itself is fantastic too If you want gym equipment I am only going to CYC

Ordered a treadmill ex display

Ordered a treadmill ex display sadly the delivery company damaged it There was no arguments from cyc fitness they looked ar getting replacement parts but decided they could take longer than they would like to arrive so to my amazement they replaced it with a brand new machine That what you call customer service I give them 10 for having gone above and beyond

Top service from CYC fitness

Top service from CYC fitness Bought a Nordic Track 1750 treadmill in November and very happy with my purchase Service from both Craig and Gary has been exceptional from the start Very helpful initially with purchase and then sorting access code for Ifit Very happy with the treadmill and training experience after 1 month of use

I m setting up a small private gym and

I m setting up a small private gym and PT studio I have been trying to sort flooring and equipment for a few months from different well known fitness brand suppliers emails calls etc and have been told on numerous occasions that someone would get back to me Guess what No one did Until I emailed Justine at CYC she was on the phone within the hour and has kept in contact regularly with regards to equipment orders and requests I could not speak more highly of the service Ross and his colleague arrived today and didn t stop working until my new rubber tiled gym floor was completely installed Very happy with the product and looking forward to receiving equipment to fill the space I don t know why anyone would go anywhere else Thank you

Ex display Inspire 2 5 Cardio

Bought an ex display Inspire 2 5 Cardio strider in late December 2022 Was slightly concerned about buying an ex display model as I have always bought new machines Spoke to the owner Craig before buying it and also had an email exchange with him He provided excellent and honest advice about the machine we did a deal before Xmas and delivery was agreed for first week of January The machine was indeed delivered on the date promised Have been using the machine daily since and so far its been fine without any issues Must also add that I spoke to his colleagues over the phone a couple of times to arrange delivery and I found all of them to be most polite courteous and professional Thanks to all of them