Cycologygear Reviews

Bought 2 items and returned one by

Shocking customer service that has even blocked me on social media so I can t name and shame Their delivery T C are not legal or correct I have not received a parcel they say was delivered but it s their responsibility until that parcel is physically in my possession and also they cannot instruct Royal Mail to leave my parcel without my consent They however claim all responsibility lies with the customer once sent Think they need to read up No response any more and offered a 20 discount on a replacement

Poor quality and customer service

Bought 2 items and returned one by recorded delivery Never received a refund for the returned item Shame as I was going to purchase more from them I don t deal with shysters so will use other trusted brands Wish I d read other people s reviews first before giving them my cash

Nice product but abysmal customer

Nice product but abysmal customer service I d give zero stars if I could Inadequate address labelling so item was returned to sender 2 months later they ve stopped replying to my emails and no refund They had told me to order again which I did and same inadequate address but fortunately the second time I was able to sort and did actually receive my item BUT I would not recommend the to anyone despite the tempting product range

Woeful quality and customer service response

Awesome patterns but quality and customer service woeful Bought a Velo Tattoo and within two weeks of use the sleeves began to stretch and pucker Would NOT buy again and will be seeking legal recourse for a replacement shirt or refund

Terrible quality clothing and terrible

Terrible quality clothing and terrible customer service

Terrible customer service

Terrible customer serviceInsulting and degradingNo interest in follow up support if need to return product

Poor quality Cycology Gear Jersey

Bought a Cycology Gear TIJUANA MEN S CYCLING JERSEY which looks amazing Unfortunately it s quality is very bad After only one time wearing it and subsequent wash the stitching failed on several points and a tear appeared on top of the rear pocket even though I only carried my mobile phone without any cover In their response they even point out that their jersey is not as robust as others Perhaps they should invest more in their product development than their marketing campaigns so they could match the great design with great quality

Worst customer service

Worst customer service I had to deal with Our package did not get delivered and Cycology refused to reimburse us and to deal with their transportation company even though the latter confirmed in writing the package was lost This is never acceptable and even less so for products of that standard

Thieves

Thieves Package not delivered they don t care