Cygnett Reviews

Exceptional Customer Service

I contacted the customer care team about a power bank that was not working properly after almost having it for two years Their customer service is exceptional I received a response on the same day Sean the member who responded sent out a replacement for me immediately I have been purchasing Cygnett s products for years and have also recommended them to my friends and family Their products are great and very durable Now I can add great customer service to that too

Very happy with the product and

Very happy with the product and service Very quick to resolve a minor issue Great company to deal with

Solar power in a charger bank is so

Solar power in a charger bank is so good when working out on the property I need my mobile connection I just plug my phone into my solar power bank by Cygnet sun inspired solar panel keeps me working all day out in paddock with security of a mobile connection with full power

Exceptional customer service

Exceptional customer service I bought 2 power banks from a reseller and the first one was faulty on arrival the second one lasted a little longer On both occasions the power banks were replaced quickly and effortlessly Additionally the replacement products are excellent I will buy them in the future and recommend them to anyone who wants a reliable and highly effective PB

Great customer service experience

Great customer service experience I had a faulty laptop power bank and needed it replaced Due to the inconvenience of it happening twice it happened once before and they replaced it I requested a better new version of a power bank also requested an addition iPhone power bank to compensate for the issue happening twice Within 24hrs everything had been sorted Two new power banks are on there way Great customer service experience

I had some trouble with a power bank

I had some trouble with a power bank not charging properly I reached out to the Cygnett team and Sean was very helpful and was able to organize a replacement for me very quickly Thanks team

Great power bank

Great power bank Very versatile and easy to recharge several phones or devices at once The LED readout of the percentage is very useful to help keep track of how charging of devices is going and available power to use

Great customer service

I bought a 27 000mah battery pack for work and it developed a fault after around 9 months The team were very responsive and sent out a replacement unit as soon as they had confirmation of the problem Great customer service